“i keep geting blue screen with my i9. even after clean install of windows 11. i dont know what to do now! this si my order #BBY01-806710270443”
Answer This Question
1-2 of 2 Answers
Without knowing what the blue screen error code is, no one can help you. Look up a guide on how to get a blue screen ( BSOD) error code and follow those instructions.
Sorry, there was a problem. Please try again later.Greetings from the Intel team. Thank you for your question. Both hardware and software issues can cause these errors. Try the following troubleshooting tips as they may help with this issue: 1- Check the BSOD error message on Microsoft's website. 2- Verify that all key hardware components are fully compatible with self-built systems. 3- Undo any recent hardware or software changes for self-built systems. 4- Consult with your motherboard manufacturer to verify if a BIOS update is recommended. 5- Verify if doing a Windows* Restore from a system restore point is possible. 6- If the BSOD happens before Windows boots up, try: a- Reformatting / re-installing Windows. b- Testing by booting the system using only essential components (motherboard, processor, one stick of memory, video card, one storage drive, and power supply). 7- If possible, test with another processor or try replacing the motherboard for self-built systems. For detailed information on the previous steps, visit: https://www.intel.com/content/www/us/en/support/articles/000025090/processors.html Troubleshooting Tips for Blue Screen Error (BSOD) While Using Intel® Processors: https://www.intel.com/content/www/us/en/support/articles/000098522/processors.html For detailed information about the Intel® Core™ i9-13900K Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/230496/intel-core-i9-13900k-processor-36m-cache-up-to-5-80-ghz.html Thank you for choosing Intel! Emilio_Intel
Sorry, there was a problem. Please try again later.