Questions & Answers

Q: QuestionWhat does Trend Micro Internet Security offer for social media?

• A:Answer It offers broad protection for accessing photos, videos, and socializing on your favorite websites.

Q: QuestionIs this a new Trend Micro subscription or a renewal?

• A:Answer This is a renewal subscription for 1 year.

Q: QuestionCan I transfer Trend Micro to a new device?

• A:Answer Yes, the subscription is transferable to new devices.

Q: QuestionDoes Trend Micro offer free version upgrades?

• A:Answer Yes, free version upgrades are included.

Q: QuestionWho is the manufacturer of this Trend Micro software?

• A:Answer The manufacturer is SPA LLC TREND MICRO SUB CONS 013.

Q: QuestionWhat devices are compatible with Trend Micro Internet Security?

• A:Answer It is compatible with PCs, Macs, and mobile devices.

Q: QuestionHow do I cancel Trend Micro security? I thought it was only a trial but I see I am being charged for it and I want it stopped please. Thanks Dave/ purchased May 29,2022

Asked 2 years ago by Dave.

• A:Answer I tried canceling but it connected me to an agent who “illegally tried to get me to keep it”. Go through the steps, unfortunately BB condones this sort of consumer fraud!

  Answered 1 year ago by tacleeVerified Purchase

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Q: QuestionAfter renewal do I need to redownload..

Asked 4 years ago by raymondjr2.

• A:Answer No you don't have to redownload it.

  Answered 1 year ago by BonnieUVerified Purchase

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Q: QuestionIs this an auto renew or what do I do to reup?

Asked 4 years ago by Mimi.

• A:Answer Auto renew using the same credit card that you initially use to purchase the subscription.

  Answered 1 year ago by Lenovo7iVerified Purchase

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