“I've installed it based on the instructions but the automatic arms are not opening. I have a light colored phone in a clear case. What am I doing wrong?”

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• Use the stickers on your case that they provide you and see if that helps.

  Answered by Lauren 6 years ago

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• You need to use the stickers provided as light colored phones or cases do not reflect the light enough to trigger sensor.

  Answered by KDunn 6 years ago

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