Questions & Answers

Q: QuestionWhat is the magnetic hold like on this phone mount?

• A:Answer The iTap 3 features ten sets of powerful, heat-resistant N52 magnets to ensure your device stays firmly attached, even on rough roads.

Q: QuestionIs this phone mount compatible with all smartphones?

• A:Answer Yes, the iTap 3 is compatible with Qi2, MagSafe, and all other smartphones and cases.

Q: QuestionWhat is the viewing angle adjustment range on this mount?

• A:Answer The telescopic arm extends from 4 to 6.75 inches and pivots on a 260-degree arch. The ball joint rotates, pivots, and tilts between landscape and portrait mode for ultimate flexibility.

Q: QuestionHow does the magnetic ring adapter attach to my phone?

• A:Answer The magnetic ring adapter attaches to the back of non-MagSafe smartphones and cases using 3M adhesive.

Q: QuestionHow easy is it to remove this device if I decide to sell or trade-in my car? Does it leave residue or damage the leather on the dashboard?

Asked 2 months ago by Roxy.

• A:Answer Hi Roxy, we don't recommend using this on leather, but besides that it might leave an indentation on your dashboard. It is easy to remove. But you might need other solutions, such as Goo-Gone.

  Answered 2 months ago by iOttie Customer Support

  
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Q: QuestionIf I attach the magnet to my phone case, will it interfere with wireless charging? Galaxy S10+

Asked 3 weeks ago by FredMertz.

• A:Answer Hi Fred, simple answer, it won't interfere with the wireless charging. Long answer, it depends, is the case MagSafe, and is the magnet magsafe as well? Is the magnet going to be placed in the correct place? If it doesn't, it will interfere with charging.

  Answered 3 weeks ago by iOttie Customer Support

  
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Q: QuestionIs this a charger as well?

Asked 1 month ago by ThomJosh.

• A:Answer No.

  Answered 3 weeks ago by ImranKVerified Purchase

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Q: QuestionDoes the base rotate or only the head where the phone attaches?

Asked 1 month ago by Anonymous.

• A:Answer Yes, the base has the angle rotation and the head has a 360 degree rotation the way one wants.

  Answered 3 weeks ago by ImranKVerified Purchase

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Q: QuestionIs it okay for people with pacemakers, specifically the sticker being on the back of the phone.

Asked 2 months ago by ELoveless.

• A:Answer No, it is not recommended, but I would suggest asking your doctor, since this is a question of health.

  Answered 2 months ago by iOttie Customer Support

  
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Q: QuestionWhat cord do I need to buy to plug into the holder? Doesn’t say in the description

Asked 1 year ago by Scandy.

• A:Answer No

  Answered 4 months ago by AdemBVerified Purchase

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