Questions & Answers

Q: QuestionWhat is the recommended room size for optimal performance of the HealthPro Compact Air Purifier?

• A:Answer The HealthPro Compact Air Purifier is designed for rooms up to 1240 square feet with an efficiency of 2 air changes per hour. It effectively covers large spaces while occupying minimal floor area, making it suitable for bedrooms, offices, bathrooms, and more.

Q: QuestionDoes the HealthPro Compact Air Purifier have a programmable timer feature for customized operation?

• A:Answer Yes, the HealthPro Compact Air Purifier does have a programmable timer feature for customized operation. It allows users to preset the operation of the air purifier and reduce energy consumption.

Q: QuestionHow many fan speed options does the HealthPro Compact Air Purifier offer, and what is the noise level range for each speed?

• A:Answer The HealthPro Compact Air Purifier offers six fan speed options. The noise level range for each speed is as follows: - Speed 1: 25 dB - Speed 2: 29 dB - Speed 3: 33 dB - Speed 4: 37 dB - Speed 5: 45 dB - Speed 6: 59 dB

Q: QuestionWhat is the purpose of the Intelligent LED filter life monitor on the HealthPro Compact Air Purifier?

• A:Answer The Intelligent LED filter life monitor on the HealthPro Compact Air Purifier indicates when the filter needs to be replaced, ensuring optimal air purification performance and filter maintenance. It serves as a convenient reminder to maintain the air purifier's efficiency and effectiveness in removing pollutants and contaminants from the air.

Q: QuestionDoes the HealthPro Compact Air Purifier require any additional filters or accessories to operate efficiently?

• A:Answer The HealthPro Compact Air Purifier comes with a pre-installed HyperHEPA filter that is designed to last for 48 months. However, it does not include the V5-Cell gas and odor filter and cannot be upgraded to fit the V-5 Cell. Additional filters or accessories may be purchased separately to enhance the air purifier's performance or address specific air quality concerns.

Q: QuestionWhat is the power consumption of the HealthPro Compact Air Purifier, and is it considered energy efficient?

• A:Answer The power consumption of the HealthPro Compact Air Purifier is not explicitly stated in the provided context. However, it is mentioned that the product is ENERGY STAR Certified, which indicates that it meets certain energy efficiency standards set by the U.S. Environmental Protection Agency (EPA).

Q: QuestionWhat is the warranty period offered by IQAir for the HealthPro Compact Air Purifier?

• A:Answer The IQAir HealthPro Compact Air Purifier comes with a 10 Year Limited Warranty from the date of purchase. Customers are required to register their product within 30 days of purchase to be eligible for the warranty. The warranty covers defects in materials and workmanship and includes free repair or replacement of the product.

Q: QuestionWhat is the lifespan of the HEPA H13 filter included with the HealthPro Compact Air Purifier?

• A:Answer The HEPA H13 filter included with the HealthPro Compact Air Purifier has a lifespan of 48 months or 4 years. The intelligent LED filter life monitor indicates when the filter needs to be replaced. To maintain optimal performance, it's recommended to replace the filter according to the indicated lifespan or as needed.

Q: QuestionWhat is the maximum room size that the HealthPro Compact Air Purifier can effectively cover?

• A:Answer The HealthPro Compact Air Purifier can effectively cover a maximum room size of up to 1240 square feet. It is designed to provide efficient air purification and maintain a comfortable environment in large rooms.

Q: QuestionHow does the HealthPro Compact Air Purifier compare to other air purifiers in terms of filter efficiency and overall performance?

• A:Answer The HealthPro Compact Air Purifier stands out with its Certified HyperHEPA filtration efficiency, proven to remove at least 99.5% of particles as small as 0.003 microns, making it 100 times more efficient than standard HEPA filtration. This exceptional performance is achieved through a dense network of nano-fibers that effectively trap particles of all sizes, including viruses, allergens, and even cigarette smoke. Compared to ordinary air cleaners that are tested for only the largest 10% of particles, the HealthPro Compact Air Purifier is tested and certified to filter 99.5% of all particles down to the smallest size of 0.003 microns.

Q: QuestionWhat types of pollutants and particles can the HealthPro Compact Air Purifier effectively remove from the air?

• A:Answer The HealthPro Compact Air Purifier effectively removes 99.5% of all particles 0.003 microns and larger from the air, including viruses, pet dander, dust mites, other allergens, cigarette smoke, mold, pollen, dust, smoke, allergens, pet dander, asthma triggers, and even ultra-fine viruses and bacteria.

Q: QuestionWhat is the cost of the filters for this product??

Asked 1 year ago by Jg.

• A:Answer Hello, Thank you for contacting IQAir. The price for the filters are as follows: PreMax - $79 + tax V5 Cell - $99 + tax Hyperhepa - $199 + tax Bundle with all filters - $369 + tax Filters can be purchased on our website or by calling us at 877-400-1050. Thank you, IQAir

  Answered 1 year ago by IQAir North America, Inc.

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Q: QuestionWhere do I get the filters??

Asked 1 year ago by Jg.

• A:Answer Hello, Thank you for contacting IQAir. Filters can be purchased on our website at https://www.iqair.com/us/products/replacement-filters or by calling us at 877-400-1050. Thank you, IQAir

  Answered 1 year ago by IQAir North America, Inc.

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