Questions & Answers

Q: QuestionAre ChromeOS systems compatible with this adapter?

• A:Answer Yes, this adapter is certified to meet ChromeOS compatibility standards.

Q: QuestionWhat is the maximum refresh rate supported by this adapter?

• A:Answer The maximum refresh rate supported by this adapter is 60Hz.

Q: QuestionIs there an ethernet port available on this adapter?

• A:Answer Yes, there is a Gigabit Ethernet port for network connectivity.

Q: QuestionHow many USB ports does this multi-port adapter have?

• A:Answer This multi-port adapter has a total of three USB ports.

Q: QuestionCan this adapter support a 4K monitor?

• A:Answer Yes, this adapter supports resolutions up to 4K at 60 Hz.

Q: QuestionWhat is the maximum power output of this adapter?

• A:Answer The maximum power output of this adapter is 85 watts.

Q: Questioncan an assortment of USB-A devices which takes more power than is suppled by the laptop on it's USB-C cable be attached? Through what connection and with what is that extra power supplied? Would a 110->USB-C power brick do the job?

Asked 5 days ago by Anonymous.

Q: QuestionHow many HDMI ports does this include?

Asked 1 month ago by sm.

• A:Answer 1 - 4K HDMI

  Answered 1 month ago by J5create Team

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Q: QuestionDoes the adapter's USB-A port support video? I ask because I need the adapter to convert my USB-C port to DisplayPort, and I also need the adapter's USB-A port to support video, since my display cable is not HDMI.

Asked 2 months ago by USB.

• A:Answer No, the 4K60 Elite USB-C Multi-Port Adapter does not support video through its USB-A ports. The USB-A ports are for data and peripherals only, not video output. For display, this adapter only provides video through the HDMI port, so it cannot convert USB-A to DisplayPort.

  Answered 2 months ago by J5create Team

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