A:AnswerThe JCA379 is intended for mice, keyboards, flash drives, web cameras; devices such as MPK Minis may not obtain sufficient power through the JCA379 and therefore may not work.
A:AnswerThe JCA379 will output video to a TV since the Samsung S20 supports DP alt-mode. In regards to streaming Netlfix, HBO and other services - you may not be able to due to HDCP compliance; when it comes to Youtube, you should be fine.
A:AnswerBecause the JCA379 requires a feature called DP alt-mode/Thunderbolt 3 on the device being used (Samsung Tab A) in order to output video, it will not work with the Samsung Tab A; instead you would need to use the JUA165C which will output video to a screen.
A:AnswerIf you have a Samsung Galaxy A11 unfortunately this device will not work with your phone. However if you have a Samsung Galaxy S20 then this device will work with your phone.
A:AnswerBecause the JCA379 requires that the phone support a feature called DP alt-mode which is when the phone provides video output via the USB-C, this will not work with your specific mobile device. We do have other adapters that will work and if interested, we recommend contacting support on the casing and a rep will be ready to help.
A:AnswerIn order to narrow down the exact issue you are experiencing, we recommend contacting support on the packaging and a specialist will be ready to assist in resolving this, thank you.
A:AnswerWith the Samsung Note 10+, the JCA379 will output display to a TV since it supports DP alt-mode. Unfortunately, due to HDCP, we cannot guarantee it will stream such services as Netflix, Disney+ - you should be fine watching YouTube and simply mirroring your phone.
A:AnswerHello this adapter will work with the Samsun Galaxy S6 to connect to your TV. This adapter will not work to connect to a printer. Without knowing the model of your printer I cannot give a recommendation for a cable/adapter for that purpose. Thank you.
