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Name: j5create - USB-C Triple Display Docking Station - Black
Brand: j5create
SKU: 6357396
Price: 99.99 USD
Availability: InStock
Rating: 4 (3032 reviews)

j5create - USB-C Triple Display Docking Station - Black

Model:: JCD543; |
SKU:: 6357396

User rating, 4 out of 5 stars with 3032 reviews.

Highly rated by customers for:

$99.99

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QuestionCan this be used to hook up an older laptop using a USB type A to type C adapter?
Asked 5 years ago by Hudis.
- Answer Thank you for submitting a question. Unfortunately, we do not recommend using converters as they do not always work. We would recommend instead exchanging it for the JUD380 for example that connects to the computer via USB-A in order to make a direction instead of using a converter in between. ** Feel free to contact the j5create Technical Support team for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionI bought this docking station and downloaded the drivers for it on my MacBook Pro only one hdmi port is responsive I have already exchanged for another and I am still facing the same issue what do I do?
Asked 5 years ago by Anonymous.
- Answer It is possible your driver is being blocked by MacOS, If you require assistance unblocking your drivers or for further troubleshooting, please contact our Customer Service team. Their information can be found on the back of the device packaging as well as the device manual.
  Answered 5 years ago by J5create Team
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QuestionHow does the j5create - USB Type-C Triple Display Docking Station compare to the more expensive Brydge Stone USB-C multi-port hub?
Asked 5 years ago by Anonymous.
- Answer The premium j5create JCD543 Triple Display Docking Station is capable of supporting up to three external displays at once via VGA, HDMI(2 Ports), DisplayPort. You can also connect mice, keyboards, flash drives to the USB-A ports, connect to the internet via Ethernet, insert SD cards, charge your computer via USB-C and more. It is also covered under a two year exchange period at no extra cost directly with j5create.
  Answered 5 years ago by J5create Team
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Questionwill this work with a chromebook operating system? some do not
Asked 5 years ago by reese.
- Answer This dock requires Microsoft® Windows® 10/ 8.1/ 7 (32-bit or 64-bit) or macOS® 10.8 or later for full functionality as it requires a driver installation.
  Answered 5 years ago by J5create Team
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QuestionCan you use a USB Typce -C to USB 3.0 adapter to use with your laptop if you do not have a USB Type-C slot?
Asked 5 years ago by AJ49.
- Answer In order for this device to work properly, you would need to connect it directly to your computer, so your computer would need a USB Type C port.
  Answered 5 years ago by J5create Team
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QuestionI have this docking station so I can use dual monitors with my work laptop when I work from home. Is there an adapter that will allow me to plug the USB-C into the micro HDMI port on a different laptop because that laptop doesn't have a USB-C port?
Asked 5 years ago by Rebecca.
- Answer Unfortunately no, you would have to plug this device directly into your computer. Which means it has to go into a type c port.
  Answered 5 years ago by J5create Team
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QuestionI cannot get my 2 nd ASUS monitor time work thru the dock. Any suggestions?
Asked 5 years ago by GP.
- Answer For assistance setting up your device, please contact our Customer Service Team. Their information can be found on the back of your device packaging as well as our website.
  Answered 5 years ago by J5create Team
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Questioni used the MacBook Pro power supply into the power connector on the back. It does not seem to have enough power to power more than one small usb drive and the computer. Is this normal? Should it be able to power a second small usb drive?
Asked 5 years ago by TJ.
- Answer I am using the 100 watt PS from the 16” MacBook Pro
  Answered 5 years ago by Asker
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QuestionIs this compatible to Msi GS66 stealth laptop?
Asked 5 years ago by Anonymous.
- Answer Yes this device will work with your MSI GS66 Stealth
  Answered 5 years ago by J5create Team
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QuestionHow long is the type C USB port cable?
Asked 5 years ago by Jack.
- Answer The host cable of the JCD543 is 1.5ft.
  Answered 5 years ago by J5create Team
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QuestionI use the brand new Zephyrus G14 and it only has 2 standard type C ports, not a thunderbolt 3 port. Will this product work on a standard type C port?
Asked 5 years ago by SolarxXxEclipse.
- Answer Yes, this device will work with your computer because it requires that the computer supports DisplayPort Alternate Mode over USB Type-C, and your computer does support this feature.
  Answered 5 years ago by J5create Team
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QuestionHave they fixed the new OS X compatibility issue?
Asked 5 years ago by Houligan.
- Answer Yes, if you are referring to Catalina OS, yes we have update the driver situation and are fully compatible.
  Answered 5 years ago by J5create Team
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QuestionIs this compatible with Lenovo think pad
Asked 5 years ago by vern.
- Answer I guess it depends on the model. I have a T470s that has a USB-C/Thunderbolt port. The Thunderbolt port was disabled in the BIOS by default, I simple enabled it.
  Answered 5 years ago by PinnerBlinn
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Questionwill this work for a HP Envy 17.3 laptop and a Dell Latitude 5490 laptop?
Asked 5 years ago by Sal.
- Answer This dock will work with the Dell Latitude 5490, You will need to check your HP Envy's specifications on whether the type-c connection allows for displayport alt mode, if it does it will work with this dock.
  Answered 5 years ago by J5create Team
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QuestionWorking from home. My 2nd Samsung monitor says TEST GOOD .. then CHECK SIGNAL CABLE DIGITAL with redgreenblue box floats across screen...HELP!!!!
Asked 5 years ago by BBJ.
- Answer I am sorry to hear you are having an issue. Please contact our technical support team to troubleshoot this issue. For immediate support you can reach us via Live Chat on our website, j5create.com, or you can submit a ticket from the Support tab within the site. Thank you.
  Answered 5 years ago by J5create Team
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QuestionThe instructions are not clear, or I am doing something wrong. I had to use a USB-C to USB adapter to connect to my laptop, but it doesn’t appear to be working. Any advice would be greatly appreciated.
Asked 5 years ago by BKS.
- Answer This docking station, the JCD543, is designed and configured to be used with a USB Type-C connection. I would recommend a docking station that is designed for a USB Type-A connection to get a fully functional device, like our JUD481 Boomerang docking station with the USB Type-A host cable connection.
  Answered 5 years ago by J5create Team
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QuestionDoes the j5create USB-C Triple Display Docking Station allow someone to connect your mobile phone to the TV? Like connect phone to dock via type c to the dock then from dock HDMI to tv...
Asked 5 years ago by Penguin.
- Answer It should, I have not tried that though. FYI I am currently dealing with ports on it intermittently malfunctioning
  Answered 5 years ago by DAVID
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Questionwill it operate a VGA monitor and a HDMI monitor for a Dell laptop?
Asked 5 years ago by BGBG.
- Answer Hello, Thank you very much for your question! The j5create - USB Type-C Docking Station (JCD543) is compatible with Windows and macOS computers that have an available USB-C port. For Windows computer, please ensure that install the j5create driver software and that your computer's USB-C port supports a feature called DisplayPort Alternate Mode, in order to achieve a triple display setup of: HDMI/HDMI/VGA or DP/HDMI/VGA.
  Answered 2 years ago by J5create Team
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QuestionI have a new Dell inspirion, how does this docking station connect? What is the docking station connection compatible with regarding a connecting port? The UsbC connection does not seem compatible with my USB connections on my laptop?
Asked 5 years ago by RSRVS.
- Answer Plug it into the USB-C port or if you don’t have one then use an adapter. My Dell Inspirion has two USB-C ports.
  Answered 5 years ago by WorkerBee
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QuestionI have tried to use the docking station for Macbook Pro 2017 with Catalina OS. I had installed the correct drivers from product website but I am just able to get single display. But I bought the device to get dual monitor display. Please help with product
Asked 5 years ago by Bittu.
- Answer I don't have Apple tech, but perhaps I can offer insight. Did you adjust your display Settings in your operating system controls? I have Windows 10 for my Samsung laptop. I had to find my Settings to look for Display controls. I also had to save and then Restart. Best of Luck to you!
  Answered 5 years ago by Scott
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Questions & Answers

j5create - USB-C Triple Display Docking Station - Black

Q: QuestionCan this be used to hook up an older laptop using a USB type A to type C adapter?

Q: QuestionI bought this docking station and downloaded the drivers for it on my MacBook Pro only one hdmi port is responsive I have already exchanged for another and I am still facing the same issue what do I do?

Q: QuestionHow does the j5create - USB Type-C Triple Display Docking Station compare to the more expensive Brydge Stone USB-C multi-port hub?

Q: Questionwill this work with a chromebook operating system? some do not

Q: QuestionCan you use a USB Typce -C to USB 3.0 adapter to use with your laptop if you do not have a USB Type-C slot?

Q: QuestionI have this docking station so I can use dual monitors with my work laptop when I work from home. Is there an adapter that will allow me to plug the USB-C into the micro HDMI port on a different laptop because that laptop doesn't have a USB-C port?

Q: QuestionI cannot get my 2 nd ASUS monitor time work thru the dock. Any suggestions?

Q: Questioni used the MacBook Pro power supply into the power connector on the back. It does not seem to have enough power to power more than one small usb drive and the computer. Is this normal? Should it be able to power a second small usb drive?

Q: QuestionIs this compatible to Msi GS66 stealth laptop?

Q: QuestionHow long is the type C USB port cable?

Q: QuestionI use the brand new Zephyrus G14 and it only has 2 standard type C ports, not a thunderbolt 3 port. Will this product work on a standard type C port?

Q: QuestionHave they fixed the new OS X compatibility issue?

Q: QuestionIs this compatible with Lenovo think pad

Q: Questionwill this work for a HP Envy 17.3 laptop and a Dell Latitude 5490 laptop?

Q: QuestionWorking from home. My 2nd Samsung monitor says TEST GOOD .. then CHECK SIGNAL CABLE DIGITAL with redgreenblue box floats across screen...HELP!!!!

Q: QuestionThe instructions are not clear, or I am doing something wrong. I had to use a USB-C to USB adapter to connect to my laptop, but it doesn’t appear to be working. Any advice would be greatly appreciated.

Q: QuestionDoes the j5create USB-C Triple Display Docking Station allow someone to connect your mobile phone to the TV? Like connect phone to dock via type c to the dock then from dock HDMI to tv...

Q: Questionwill it operate a VGA monitor and a HDMI monitor for a Dell laptop?

Q: QuestionI have a new Dell inspirion, how does this docking station connect? What is the docking station connection compatible with regarding a connecting port? The UsbC connection does not seem compatible with my USB connections on my laptop?

Q: QuestionI have tried to use the docking station for Macbook Pro 2017 with Catalina OS. I had installed the correct drivers from product website but I am just able to get single display. But I bought the device to get dual monitor display. Please help with product

Best-selling docking stations

QuestionCan this be used to hook up an older laptop using a USB type A to type C adapter?

QuestionI bought this docking station and downloaded the drivers for it on my MacBook Pro only one hdmi port is responsive I have already exchanged for another and I am still facing the same issue what do I do?

QuestionHow does the j5create - USB Type-C Triple Display Docking Station compare to the more expensive Brydge Stone USB-C multi-port hub?

Questionwill this work with a chromebook operating system? some do not

QuestionCan you use a USB Typce -C to USB 3.0 adapter to use with your laptop if you do not have a USB Type-C slot?

QuestionI have this docking station so I can use dual monitors with my work laptop when I work from home. Is there an adapter that will allow me to plug the USB-C into the micro HDMI port on a different laptop because that laptop doesn't have a USB-C port?

QuestionI cannot get my 2 nd ASUS monitor time work thru the dock. Any suggestions?

Questioni used the MacBook Pro power supply into the power connector on the back. It does not seem to have enough power to power more than one small usb drive and the computer. Is this normal? Should it be able to power a second small usb drive?

QuestionIs this compatible to Msi GS66 stealth laptop?

QuestionHow long is the type C USB port cable?

QuestionI use the brand new Zephyrus G14 and it only has 2 standard type C ports, not a thunderbolt 3 port. Will this product work on a standard type C port?

QuestionHave they fixed the new OS X compatibility issue?

QuestionIs this compatible with Lenovo think pad

Questionwill this work for a HP Envy 17.3 laptop and a Dell Latitude 5490 laptop?

QuestionWorking from home. My 2nd Samsung monitor says TEST GOOD .. then CHECK SIGNAL CABLE DIGITAL with redgreenblue box floats across screen...HELP!!!!

QuestionThe instructions are not clear, or I am doing something wrong. I had to use a USB-C to USB adapter to connect to my laptop, but it doesn’t appear to be working. Any advice would be greatly appreciated.

QuestionDoes the j5create USB-C Triple Display Docking Station allow someone to connect your mobile phone to the TV? Like connect phone to dock via type c to the dock then from dock HDMI to tv...

Questionwill it operate a VGA monitor and a HDMI monitor for a Dell laptop?

QuestionI have a new Dell inspirion, how does this docking station connect? What is the docking station connection compatible with regarding a connecting port? The UsbC connection does not seem compatible with my USB connections on my laptop?

QuestionI have tried to use the docking station for Macbook Pro 2017 with Catalina OS. I had installed the correct drivers from product website but I am just able to get single display. But I bought the device to get dual monitor display. Please help with product