Questions & Answers

Q: QuestionHow many slots does the card reader have?

• A:Answer This card reader has one slot.

Q: QuestionWhat is the warranty period for the card reader?

• A:Answer The card reader comes with a limited two-year warranty for both parts and labor.

Q: QuestionIs a USB cable included with the card reader?

• A:Answer The USBTM Smart Memory Card Reader includes a USB cable.

Q: QuestionDoes the card reader support plug and play operation?

• A:Answer This card reader does offer plug and play operation as a feature.

Q: QuestionWhat are the dimensions of the card reader?

• A:Answer The card reader measures 2.5 inches in height, 0.47 inches in length, and 2.1 inches in width.

Q: QuestionCan this card reader be used with a Lenovo Idea Tab 11"?

Asked 1 week ago by Marcella83.

• A:Answer The USB Smart Card / CAC Reader is designed primarily for Windows, macOS, and Linux computers, and compatibility with tablets like a Lenovo Idea Tab (Android) is not guaranteed. While it may physically connect, Android devices often do not support the required smart card drivers or software, so it’s unlikely to work reliably.

  Answered 1 week ago by J5create Team

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Q: Questiondoes is work with SD and SC cards

Asked 3 months ago by bob.

• A:Answer No

  Answered 1 month ago by Delly03Verified Purchase

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Q: QuestionIs this card reader compatible with an HP Chromebook?

Asked 4 months ago by Admin.

• A:Answer The JUR260 does not officially list compatibility with Chrome OS. It might work in some cases, but it's not guaranteed. If you're using it for a managed or secure login environment (like government CAC), we recommend checking with your IT team or using a reader that is explicitly certified for Chrome OS.

  Answered 4 months ago by J5create Team

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Q: QuestionCan Inuse this on a Android phone?

Asked 5 months ago by Anonymous.

• A:Answer It's unlikely that the JUR260 will work seamlessly with an Android phone unless the phone and any relevant apps support external USB smart-card readers via OTG and have drivers or middleware for that card type.

  Answered 5 months ago by J5create Team

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Q: QuestionCan this credit card reader do tap to pay, or do you have to swipe or insert the card?

Asked 6 months ago by MrMe.

• A:Answer The USB Smart Card / CAC Reader does not support tap-to-pay or contactless payments. It is designed for swipe or insert use with smart cards, CAC, and ID cards that require direct chip or magnetic stripe reading.

  Answered 6 months ago by J5create Team

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Q: QuestionDoes this reader support Mac and iOS?

Asked 11 months ago by Gunnar.

• A:Answer ​The USB Smart Card / CAC Reader is compatible with macOS 11 or later, as well as Windows 10 or later and Linux distributions such as Red Hat 9, Ubuntu 8.04, and Fedora Core 9 or newer.

  Answered 11 months ago by J5create Team

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Q: QuestionThis can be used for CAC cards correct?

Asked 1 year ago by DGZ.

• A:Answer Yes. That is what I use mine for.

  Answered 1 month ago by Delly03Verified Purchase

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