Questions & Answers

Q: QuestionHow many slots does the card reader have?

• A:Answer This card reader has one slot.

Q: QuestionWhat is the warranty period for the card reader?

• A:Answer The card reader comes with a limited two-year warranty for both parts and labor.

Q: QuestionIs a USB cable included with the card reader?

• A:Answer The USBTM Smart Memory Card Reader includes a USB cable.

Q: QuestionDoes the card reader support plug and play operation?

• A:Answer This card reader does offer plug and play operation as a feature.

Q: QuestionWhat are the dimensions of the card reader?

• A:Answer The card reader measures 2.5 inches in height, 0.47 inches in length, and 2.1 inches in width.

Q: QuestionIs this card reader compatible with an HP Chromebook?

Asked 1 week ago by Admin.

• A:Answer The JUR260 does not officially list compatibility with Chrome OS. It might work in some cases, but it's not guaranteed. If you're using it for a managed or secure login environment (like government CAC), we recommend checking with your IT team or using a reader that is explicitly certified for Chrome OS.

  Answered 1 week ago by J5create Team

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Q: QuestionCan Inuse this on a Android phone?

Asked 3 weeks ago by Anonymous.

• A:Answer It's unlikely that the JUR260 will work seamlessly with an Android phone unless the phone and any relevant apps support external USB smart-card readers via OTG and have drivers or middleware for that card type.

  Answered 3 weeks ago by J5create Team

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Q: QuestionCan this credit card reader do tap to pay, or do you have to swipe or insert the card?

Asked 2 months ago by MrMe.

• A:Answer The USB Smart Card / CAC Reader does not support tap-to-pay or contactless payments. It is designed for swipe or insert use with smart cards, CAC, and ID cards that require direct chip or magnetic stripe reading.

  Answered 2 months ago by J5create Team

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Q: QuestionDoes this reader support Mac and iOS?

Asked 7 months ago by Gunnar.

• A:Answer ​The USB Smart Card / CAC Reader is compatible with macOS 11 or later, as well as Windows 10 or later and Linux distributions such as Red Hat 9, Ubuntu 8.04, and Fedora Core 9 or newer.

  Answered 7 months ago by J5create Team

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Q: QuestionThis can be used for CAC cards correct?

Asked 8 months ago by DGZ.

• A:Answer Yes, the USB Smart Card / CAC Reader should work for CAC (Common Access Cards) used for military and government authentication.

  Answered 8 months ago by J5create Team

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