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Questions & Answers

Page Showing 1-20 of 28 questions
  • QuestionCan these hearing aids be programmed?

    • Answer Yes, these hearing aids are programmable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of these hearing aids?

    • Answer These hearing aids offer over 24 hours of listening on a single charge.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use these hearing aids to make phone calls?

    • Answer Yes, you can make hands-free phone calls with these hearing aids using a compatible device.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these hearing aids have noise cancellation?

    • Answer Yes, these hearing aids have advanced noise cancellation with SoundScape proprietary speech clarity technology.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids weatherproof?

    • Answer Yes, these hearing aids are rated IP68 with weatherproof nano-coating inside and out to protect against rain, sweat, and dust.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a warranty for these hearing aids?

    • Answer Yes, there is a 3 year warranty with 3 years of loss & damage protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids rechargeable?

    • Answer Yes, these hearing aids are rechargeable and come with a charging case.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this hearing aid have an app?

    • Answer Yes, you can optimize your sound for any environment and easily control your hearing aid settings with the app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these hearing aids rechargeable?

    • Answer Yes, these hearing aids are rechargeable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery charge time for these hearing aids?

    • Answer The battery charge time is 3.5 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I stream music with these hearing aids?

    • Answer Yes, you can stream music, calls, and media to your ears.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo these hearing aids have a low battery alert?

    • Answer Yes, these hearing aids have a low battery alert.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there wind noise reduction in these hearing aids?

    • Answer Yes, these hearing aids have wind noise reduction.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the purchase include virtual care and support?

    • Answer Yes, the purchase includes 3 years of professional virtual hearing care.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this hearing aid connect by Bluetooth to such things as a Sony TV or other device?

    Asked by JEM2.

    • Answer Hello, JEM2 - Great question! They don't pair directly with a TV. However, you can purchase a TV streamer accessory that sends the TV audio directly to your hearing aids. After purchasing your Enhance Select 500 hearing aids, contact our support team at 1-800-854-2772 for assistance with this.

      Answered by Jabra

  • QuestionDoes these hearing aids have directional hearing capability?

    Asked by Pete.

    • Answer Hello, Pete - Yes, our Jabra Enhance Select hearing aids use directional microphones along with noise reduction to help focus on and amplify speech sounds, even in noisy environments.

      Answered by Jabra

  • Questionwill they work on a person with moder to severe hearing.

    Asked by Anonymous.

    • Answer Hello- Jabra Enhance hearing aids are intended for those with self-perceived mild to moderate hearing loss. We have an online test on our website that you may take or you can submit a recent audiogram to see if you are a candidate!

      Answered by Jabra

  • QuestionIs my ear analysis done in an app?

    Asked by TvLG.

    • Answer Hello, Vicm11 - The online hearing test is available on jabraenhance.com. You are also welcome to submit a recent audiogram for review. To learn more about our online hearing test and how it's used, please contact us at 1-800-854-2772

      Answered by Jabra

  • QuestionYou state "sweat resistant" yet the aids have an IP68 rating. IP68 is dust tight and can withstand immersion beyond 1 meter. Which is it? Asking because I have killed 4 sets of hearing aid, one set in less than a week, because of sweat intrusion.

    Asked by mrwzrd.

    • Answer Our hearing aids are designed to be dust and water-resistant, with an IP6X dust rating and an IPX8 water rating, meaning they can withstand immersion beyond 1 meter. However, they are not fully waterproof. To keep them working at their best, we recommend avoiding excessive dust and water exposure, including swimming and showering. They are sweat-resistant and built for active lifestyles, but if exposed to moisture or sweat, we suggest using a hearing aid dryer or desiccant daily to keep them in tip-top shape.

      Answered by Jabra

  • QuestionIs the hearing aid compatible with Pixel 8a

    Asked by Penelope.

    • Answer Hello, Penelope - Yes, the Google Pixel 8 is compatible with the Jabra Enhance Select 500 for use with the Enhance Select app, allowing you to receive remote adjustments and easily adjust your hearing aid settings. However, at this time compatibility with Bluetooth streaming (for music and calls) has not yet been confirmed, and a few other advanced features (Hands-Free Calling, TapControl and Bluetooth LE Audio/Auracast) are not supported by the Google Pixel 8. For further assistance, feel free to call 1-800-854-2772 or email support@jabraenhance.com (mailto:support@jabraenhance.com).

      Answered by Jabra