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Questions & Answers

Your price for this item is $265.00
The comparable value price is $399.99
Page Showing 21-40 of 49 questions
  • QuestionCan this power a standard home refrigerator? If so, approximately how long?

    Asked by Refrigerator.

    • Answer Dear Customer, The Explorer 300 Plus (288 Wh capacity) can technically power a standard home refrigerator, but only for a short period. Most full-size refrigerators consume 150–300 W when running (and more during compressor startup), meaning the Explorer 300 Plus could run it for about 1–2 hours under typical conditions. For longer backup use, we recommend a higher-capacity model such as the Explorer 2000 Plus or 3000 Pro, which are designed for large appliances. If you have any questions about sizing for your appliances, feel free to contact us: 📧 [email protected] 📞 +1-888-502-2236 (Weekdays 9 AM – 5 PM PST) Warm regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionWill it run a small smart tv

    Asked by Anonymous.

    • Answer Hello, Thank you for your question! The Jackery Solar Generator 300 Plus (SG300 Plus with 40W Mini solar panel) has a 293Wh battery capacity and can output up to 300W (500W surge). A small smart TV typically consumes between 30W–60W, meaning the SG300 Plus can power it for approximately 4–8 hours, depending on the TV’s exact wattage and other connected devices. This makes it a great option for running a small smart TV during outdoor trips or power outages. Please feel free to reach out anytime at: 📧 [email protected] 📞 +1‑888‑502‑2236 (Weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionCan the jackery explorer 300 plus solar generator be charged with the car outlet via v12 battery

    Asked by Grace.

    • Answer Dear Customer, Thank you for your question! Yes, the Jackery Explorer 300 Plus can be charged via a car’s 12V outlet using the included car charging cable. This allows you to conveniently recharge the unit on the go, such as during road trips or when solar charging isn't available. Here are a few things to keep in mind: Charging via a 12V car outlet typically takes 5–6 hours to fully recharge the 288Wh battery. Make sure the vehicle is running while charging to avoid draining the car battery. The car charger is usually included with your Explorer 300 Plus, but if not, compatible accessories are available through Jackery. If you need further help with setup or accessories, feel free to contact us directly: 📧 [email protected] 📞 +1‑888‑502‑2236 (Weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Service Team

      Answered by Jackery

  • QuestionWith a full charge, how long could the generator power a portable heater, like a Dyson heater?

    Asked by Robbie.

    • Answer Dear customer, Thank you for your question! The Jackery Explorer 300 Plus, included in the SG300 Plus + 40W Mini kit, has a battery capacity of 288Wh. Portable heaters — such as Dyson heaters — typically consume high power, often ranging from 1000W to 1500W. Unfortunately, this exceeds the power output capacity of the Explorer 300 Plus, which supports: 300W continuous output 600W surge peak So, a Dyson heater cannot be powered by this model, as it would overload the inverter and automatically shut off to protect the unit. For powering space heaters or high-wattage appliances, we recommend a higher-capacity Jackery model such as the Explorer 2000 Plus or Explorer 3000 Pro. If you're looking for recommendations based on your heating needs, feel free to reach out — we’re happy to help! Best regards, Jackery Customer Service Team 📩 [email protected] | ☎️ +1-888-502-2236 (Weekdays 9 AM–5 PM PST)

      Answered by Jackery

  • QuestionWhill this be able to power tools like a compressor and electric drills?

    Asked by Benjamin.

    • Answer It would run a drill, it may not run the compressor depending on amp load at start up. But it would not run either on very long.

      Answered by ben4111

  • QuestionWill this unit power an aquarium filter and small heater during a power outage?

    Asked by Clemdog.

    • Answer I used it for rice cooker.

      Answered by MatthewA

  • QuestionWill this solar panel work on any other portable generator???

    Asked by Sidily.

    • Answer Thank you for your interest in Jackery products. The SolarSaga 40W mini solar panel is a compact and portable power solution, ideal for outdoor activities. It is well-suited for charging smaller capacity power stations such as the Explorer 100 Plus, Explorer 290, and Explorer 300 Plus. However, please note that while the SolarSaga 40W is versatile, it may not be the best choice for power stations that require higher wattage for charging. In those cases, a higher wattage solar panel, such as the SolarSaga 100W or 200W, would be more appropriate. If you have any further questions, feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan the solar panel be placed permanently on a shed? Does it have enough protection to withhold year round, or is this product only for brief exposure times?

    Asked by Lori.

    • Answer Dear customer, thank you for your interest in Jackery products. While our portable solar panels are designed for outdoor use, we do not recommend permanently mounting them on a shed or roof due to their portability nature and to avoid potential impacts on their lifespan. However, if you are looking for a more permanent solution, you might consider the Jackery SolarSaga 100 Prime solar panel, which is built for long-term, permanent installation on rooftops or other structures. It comes with a robust design and necessary hardware for secure attachment, ensuring year-round reliability. Please note that the SolarSaga 100 Prime is not currently available on Best Buy, but you can find it on Jackery official website and other e-commerce platforms. For more information or assistance, please feel free to contact us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this run a hdtv 55”

    Asked by Railgate.

    • Answer Yes, the Jackery 300 Plus, with a 288Wh capacity, can run a 55" HDTV, depending on its power use. Most TVs use 60-150 watts, so it should power your TV for 2-3 hours on average.

      Answered by KateriaW

  • QuestionWhat is the length of cord between the solar panel and battery unit?

    Asked by JimH.

    • Answer Dear customer, thank you for your interest in Jackery products. The cord that comes with the solar panel is a 5.9-feet (1.8-meter) multifunctional cable, which includes both USB-A and USB-C output ports for versatile charging options. If you have any further questions or need additional information, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this jump a car battery?

    Asked by PCKaat.

    • Answer No, the Jackery 300 Plus can't jump-start a car. It's meant for powering electronics, not providing the high current needed for jump-starting.

      Answered by KateriaW

  • QuestionSoes the size s carry bag fit this?

    Asked by Mamablanc.

    • Answer Dear customer, thank you for your interest in Jackery products. The dimension of the Explorer 300 Plus is 9.1*6.1*6.6 in and the dimension of S size carrying bag is 12.2*8.1*11.0 in. The bag can comfortably accommodate the Explorer 300 Plus. Furthermore, there is ample space in the bag to store additional necessary accessories along with the Explorer 300 Plus, ensuring that you can transport your equipment efficiently. Should you require further assistance or have any additional questions, please do not hesitate to contact our customer service team (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionThe max life for this battery is only 48 hours?

    Asked by Ti.

    • Answer When fully charged, the max runtime depends on what you're powering. For example, it could run a 60W device for around 4-5 hours (288Wh ÷ 60W = 4.8 hours).

      Answered by KateriaW

  • QuestionCan I run a 5Cu Ft freezer for an hour or two with this?

    Asked by SmartyPants.

    • Answer Sure, I can run my 5+ cu on it for 5 hrs.

      Answered by Harley

  • QuestionAbout 8 hours to charge this using the 40W solar panel?

    Asked by Hank.

    • Answer Yes, using a 40W solar panel, it would take approximately 7-8 hours to fully charge the Jackery 300 Plus, assuming ideal sunlight conditions. However, charging times can vary depending on factors like weather, panel positioning, and sunlight intensity.

      Answered by KateriaW

  • QuestionHow long would this be able to run a starlink ?

    Asked by Starlink.

    • Answer A Starlink system typically uses around 50-75 watts of power. With the Jackery 300 Plus (288Wh capacity), it could run a Starlink for approximately 3.8 to 5.7 hours, depending on the power consumption (288Wh ÷ 75W = 3.8 hours, or 288Wh ÷ 50W = 5.7 hours).

      Answered by KateriaW

  • QuestionCan plug christmas lights? Or lantern lights outside?

    Asked by Lights.

    • Answer Dear customer, thank you for your interest in Jackery products. The Jackery Explorer 300 Plus, featuring a robust 288Wh battery capacity and a 300W output power, is indeed fully capable of powering Christmas lights. To offer a runtime estimate, we use a straightforward calculation: Multiply the battery capacity by 0.85 and then divide by the device's power consumption. Christmas and lantern lights generally consume much less than 50 watts, with usage varying based on bulb size and type. Assuming your lights have a combined power draw of 50 watts, the Explorer 300 Plus is estimated to provide approximately 4.8 hours of continuous power (calculated as 288×0.85÷50). Please note that this estimate is based on theoretical calculations. The actual runtime may vary depending on the precise power consumption of your specific bulbs and the number of devices connected simultaneously. For tailored advice or if you have specific power consumption details for your lights, our customer service team is here to assist you. We welcome any further questions or additional information you may have (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this run a fan all night while camping

    Asked by Anonymous.

    • Answer It would depend on the fan. When you plug in the item you are using, the screen tells you how much power it pulls and how long the charge will last. I have a very small USB fan, it could run it all night .

      Answered by Anonymous

  • QuestionCan the generator fully charge a marina deep cycle battery at night?

    Asked by Anonymous.

    • Answer Dear Customer, thank you for your inquiry about the Jackery products. The Jackery Explorer 300 Plus has a capacity of 288Wh and a power output of 300W. Typically, a marine deep cycle battery requires a significant amount of energy to fully charge, and based on the specifications of the Explorer 300 Plus, it may not be able to deliver the necessary power to fully charge such a battery. For your power needs, we recommend considering a higher-capacity power station. Our other models, such as the Explorer 2000 Plus series and 3000 Pro series, offer greater power and battery capacity and may be more suitable for this purpose. If you could provide us with the specific details of the marine deep cycle battery, such as its voltage, power consumption and amp-hour (Ah) rating, we can offer more precise guidance and recommendations. Please feel free to reach out for further assistance or if you have any additional questions (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this be used to inflate a air mattress with built-in compressor?

    Asked by Awesome.

    • Answer Dear Customer, the Explorer 300 Plus has a battery capacity of 288Wh and an output power of 300W. Given that the built-in air mattress pump typically uses between 100-120 watts, the Explorer 300 Plus should be able to power the air mattress compressor without any issues. However, it's important to note that the actual performance can vary depending on specific factors such as the compressor's efficiency, the size of the air mattress, and the number of devices you intend to use simultaneously. If you could provide more detailed specifications of the air mattress built-in compressor, we can offer a more precise estimate of how long the Explorer 300 Plus will be able to power it. We're here to help you make the best choice for your needs. Please feel free to reach out with any additional information or questions (Customer Service: [email protected] / +1-888-502-2236). Warm regards, Jackery Support Team

      Answered by Jackery