Questions & Answers

Q: QuestionWhat type of connectivity does this printer offer besides Bluetooth?

• A:Answer Besides Bluetooth, this printer can also be connected using a USB cable.

Q: QuestionWhat is the maximum width of the shipping labels this printer can handle?

• A:Answer The maximum document width that this printer can handle is 4.1 inches.

Q: QuestionCan I connect this printer to my phone?

• A:Answer Yes, you can connect this printer to your iOS and Android devices using the 'JADENS Printer' app via Bluetooth.

Q: QuestionDoes this JADENS printer come with any support?

• A:Answer Yes, JADENS provides free, lifetime technical support for this printer.

Q: QuestionWhich platforms is this shipping label printer compatible with?

• A:Answer This printer is compatible with various platforms, including Amazon, eBay, Shopify, USPS, UPS, Etsy, PayPal, and Poshmark.

Q: QuestionDoes this printer require ink or toner?

• A:Answer No, this printer uses thermal technology and doesn't require ink or toner.

Q: QuestionWhat is the range of label widths this printer can handle?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer This printer can handle label widths from 1.57 inches to 4.1 inches.

Q: QuestionWhat type of connectivity does this printer offer?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer This printer offers both wired (USB) and wireless (Bluetooth) connectivity options.

Q: QuestionWhat is the printing resolution of this JADENS printer?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer This JADENS printer has a printing resolution of 203 DPI.

Q: QuestionCan I use this printer with my Android phone?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer Yes, you can use this printer with your Android phone by downloading the 'JADENS Printer' app.

Q: QuestionCan I connect this printer to my phone?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer Yes, you can connect to this printer via Bluetooth by downloading the 'JADENS Printer' app from Google Play or the Apple Store.

Q: QuestionWhat operating systems can I use this printer with?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer This printer is compatible with Windows (7 and later), Chrome OS, and Mac OS (10.9 and later) devices.

Q: QuestionHow do I set up this printer?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer The JADENS printer can be set up in a minute. A printer driver, instruction videos, and problem-shooting videos are provided in the U-Disk.

Q: QuestionDoes this JADENS printer require ink or toner?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer No, this is a thermal printer and does not require any ink or toner.

Q: QuestionDoes this printer have a memory card slot?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer No, this printer does not have a memory card slot.

Q: QuestionWhich shipping platforms are compatible with this printer?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer This printer is compatible with various shipping platforms, including Endicia, Dazzle, ShipStation, Shipping Easy, Shippo, ShipWorks, Ordoro, eBay, Amazon, Easy, and Shopify.

Q: QuestionWhat is the maximum width of label this printer can print?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Black

• A:Answer The maximum document width that can be printed is 4.1 inches.

Q: QuestionDoes this printer require ink or toner?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer No, this is a thermal printer and does not require ink or toner.

Q: QuestionDoes this JADENS printer come with a warranty?

This question was asked about the related product: JADENS - Thermal Shipping Label Printer - Pink

• A:Answer Yes, the JADENS printer comes with a one-year warranty.