“one of my digital dumbbells won’t adjust. it’s like the rod is stuck. is there a way to adjust it?”
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1-4 of 4 Answers
I am having the same exact problem. I did all the troubleshooting. Even tried switching the handles and bases. One works perfectly fine and one doesn't work at all. Reached out to JaxJox. It took them over 2 weeks to respond and all they did was refer to warranty coverage, which from reading these Q&As apparently does not help if purchased at Best Buy. For the person who manually fixed, do you recall how you did that? Extremely frustrating.
Sorry, there was a problem. Please try again later.What I did was adjust and manually fit them on but can’t recall how I ended fixing the problem because it happened only once… but it would be annoying if it happened more than once for sure
Sorry, there was a problem. Please try again later.Make sure it’s charged all the way, it happened to me. Now I haven them near an outlet and leave them plugged in no problems since.
Sorry, there was a problem. Please try again later.Hello! If you are experiencing any malfunctions or issues with your DumbbellConnect system, please reach out to us at [email protected] and we would love to help you and get you back to working out as soon as possible! Thank you!
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