“Why can't I hear sound when I put my sound bar on HDMI? I've tried different HDMI ports and different cables. It works with blue tooth and other options.”

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• Your TV must have either HDMI Out or HDMI ARC in order for the audio to be transmitted to the soundbar. If your TV only has HDMI Inputs, it would be best to use Optical cable instead.

  Answered by JBL Support 7 years ago

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• Your tv must have an ARC (Audio Return channel) HDMI port. This is the only way it will work using a tv.

  Answered by Ryan 7 years ago

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