“I bought the jbl sb250 sound bar with sub woofer yesterday. The sub woofer keeps emitting popping/static noises. Its connected to Samsung TV via Bluetooth. How can i fix this or is it faulty? I'm not a tech head so a simple answer would be appreciated.”
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I bought the same product and had the same problems. Eventually, after five years, it made a very loud popping noise and as far as I can tell, it’s not working at all. The sound bar only works intermittently, so somethings wrong with that too.
Sorry, there was a problem. Please try again later.I bought the same product last year for black friday, it has the same issue, I had an optical from the tv and bluetooth from my phone, since then I had moved to a new house, I have a new s8 phone and I disconnected the optical, same annoying sound still there :(
Sorry, there was a problem. Please try again later.Is the soundbar connected to the TV with the optical cable? The sub connects to the soundbar via bluetooth. Mine works perfect.
Sorry, there was a problem. Please try again later.I’m sorry to hear that you are having issues with the JBL SB 250. If you are connected via Bluetooth, please try using a wired connection via optical or 3.5mm audio cable to isolate the issue. You can also try resetting the unit by placing the soundbar into standby mode, then press the volume - ( minus ) and surround buttons at the same time for 5 seconds. Once done, the device is reset. If this doesn't help, please submit a case at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
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