“Mine SB250 remote can’t function. What happen actually? Is remote problem or the sound bar signal receiver problem? How can I solve it ?”

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• We would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

  Answered by JBL Support 7 years ago

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• There is a plastic tab that must be removed. It is located where the battery is at the bottom.

  Answered by CommunityAnswer 7 years ago

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