Questions & Answers

Name: JBL - Endurance Peak True Wireless In-Ear Headphones - Black
Brand: JBL
SKU: 6314374
Price: 60.99 USD
Rating: 3.7 (1634 reviews)

JBL - Endurance Peak True Wireless In-Ear Headphones - Black

Model:: JBLENDURPEAKBLKAM; |
SKU:: 6314374

User rating, 3.7 out of 5 stars with 1634 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 124 questions

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QuestionCan I charge it with a android charger
Asked 3 years ago by God.
- Answer Yes, as long as it is USB c
  Answered 3 years ago by Anonymous
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QuestionHow can I receive calls without touching my Samsung phone at one time the calls just came in and I didn't have to touch my phone.
Asked 3 years ago by Anonymous.
This question was asked about the related product: JBL - Endurance Peak True Wireless In-Ear Headphones - Red
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QuestionI just purchased jbl endurance peak ii with great hopes! I’ve paired them with my iPhone and their charged but when call comes in it rings only on the iPhone. I must physically hit answer on the phone and select jbl to hear. How you I fix this? thx
Asked 4 years ago by Oceangirl.
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QuestionWhen I am listening to music with my jbl ear phones, why can't I answer a call? It doesn't respond when I tap the right earphone
Asked 4 years ago by Anonymous.
- Answer We'd like to work with you directly to get more information and troubleshoot the issue/s you're experiencing with our JBL Endurance Peak TWS. Please contact customer service at. https://bit.ly/2WocMfi
  Answered 4 years ago by JBL Support
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QuestionWhy only the right side work doing a call do both side suppose to work
Asked 4 years ago by Amgel.
- Answer Both mine worked
  Answered 4 years ago by Tabetha
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QuestionWhy is the charging case so incredibly finnicky? Why is it borderline impossible for the right headphone to charge properly, while the left charges seamlessly? Looking at you, JBL Support.
Asked 4 years ago by Rich.
- Answer Please follow the steps outlined in our 'Cleaning Instructions for Re-establishing Charging' guide found in this link. https://bit.ly/3yu6uws
  Answered 4 years ago by JBL Support
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QuestionAre the wing part of the earbud that goes around your ear replaceable or do you just have to purchase the earbuds once the wong is broke off?
Asked 4 years ago by Bestquality.
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QuestionWhy when I pause the head phones maybe 30 seconds or less it disconnect the Bluetooth and I have to go into my settings and reconnect it
Asked 4 years ago by Longway.
- Answer I have No idea ... but put in the Charging Case & Reset it it shouldn’t do that ...
  Answered 4 years ago by Pedro
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QuestionHi I purchased the JBL endurance peak II and when I swim they automatically stop or change music as soon as some water comes on them. I bought especially to be able to swim. How can I solve this?
Asked 4 years ago by Pwp.
- Answer You cant , I bought these for the same reason. You cant swim with them
  Answered 4 years ago by SPD9713
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QuestionWe Can Connect our JBL PEAK to a MacBook Air via bluetooth?
Asked 4 years ago by Junior.
- Answer Yes, you can connect our JBL Endurance Peak to your MacBook Air. Please review our article on 'Pairing TWS headphones with a Mac.' by clicking on this link: https://bit.ly/3aoJGnU
  Answered 4 years ago by JBL Support
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QuestionMy JBL TUNE110BT only one side of ear piece is operational. Cannot hear from other side.
Asked 4 years ago by Niraj.
- Answer Check if you have dual audio enabled in your bluetooth Advanced settings.
  Answered 4 years ago by Michael
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QuestionMy jbl headset is not working, both do not turned on even when charged fully. How do I contact JBL to have them replaced.
Asked 4 years ago by Geego.
- Answer We're sorry to hear that you are having issues with your JBL Endurance Peak. Kindly visit our customer support at https://support.harmanaudio.com/us/en/country-selector/ or contact us directly at (877) 871-6755, Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET)
  Answered 4 years ago by JBL Support
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QuestionMy right earbud is suddenly playing music at a lower volume than the left one, i dont use them except for the gym. I cleaned the right one with a bit of alcohol but still no difference. Any idea why this is happening?
Asked 4 years ago by Hiiii.
- Answer We're sorry to hear about what happened. Here are some troubleshooting steps for us to check your JBL Endurance Peak: - Please try using a different music player and check the audio balance of the music player. - Try using a different source ex. (phone, tablet) to check if you'll experience the same problem using a different device. If steps 1-2 didn't work, you can also reset the earphones: While the earphones are being charged, tap the touchpad on the right earphones, then tap again and hold for 18 seconds, or until the LED blinks. If the problem persists, please contact our customer support for assistance in checking your options: https://support.jbl.com/us/en/#contact
  Answered 4 years ago by JBL Support
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QuestionMy buds only stay paired to my phone for 10 minutes then they disconnect is this the way they work and how do you connect back to the phone without taking the thing out of your ear?
Asked 4 years ago by Anonymous.
- Answer While this may not be an absolute fix, try turning off your bluetooth on your phone then back on. Also make sure your phone isn't somehow connecting to another device nearby. Sometimes my connection isn't totally clear so I have to reestablish the bluetooth connection.
  Answered 4 years ago by RichMandarin
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QuestionI ride horses,take lessons,need to hear my trainer.PEAK in-ear h-phones stay in great when ride,comfy.Go in powersave mode,then won't reconnect w/phone.Have to take off,manual connect w/ph,not convenient when on a horse.Tap in middle doesn't work.HELP!
Asked 4 years ago by Friesiancrazy.
- Answer Please make sure that your phone is within range whenever using the headphones to avoid any interruption with connectivity. If you need any help with our products, please reach out to our Customer Support so we can try some steps. https://support.jbl.com/us/en/#contact
  Answered 4 years ago by JBL Support
  Answer this question
QuestionWhy does not the left ear bud produce sounds when connected to the phone? It works with the music
Asked 4 years ago by Anonymous.
- Answer It just doesn’t work
  Answered 4 years ago by JMostyn
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QuestionCan I skip / go back to a previous song using the headphones?
Asked 4 years ago by Capsim.
- Answer Yes
  Answered 4 years ago by TBL4
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QuestionDoes JBL make calls or redue calls
Asked 4 years ago by Ann.
- Answer No. You can only receive calls with right earbud.
  Answered 4 years ago by klanaesings
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QuestionJBL - Under Armour Sport Train Wireless On-Ear are charging just fine but wont turn on, what can I do??
Asked 4 years ago by Anonymous.
- Answer Try pressing the button in the case in between the two earned spaces
  Answered 4 years ago by Skye
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QuestionLeft ear bud has no sound watching tv
Asked 4 years ago by Les.
- Answer You have to do a hard reset. There is a video on youtube for support.
  Answered 4 years ago by Henry
  Answer this question

Showing 21-40 of 124 questions

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Questions & Answers

JBL - Endurance Peak True Wireless In-Ear Headphones - Black

Q: QuestionCan I charge it with a android charger

Q: QuestionHow can I receive calls without touching my Samsung phone at one time the calls just came in and I didn't have to touch my phone.

Q: QuestionI just purchased jbl endurance peak ii with great hopes! I’ve paired them with my iPhone and their charged but when call comes in it rings only on the iPhone. I must physically hit answer on the phone and select jbl to hear. How you I fix this? thx

Q: QuestionWhen I am listening to music with my jbl ear phones, why can't I answer a call? It doesn't respond when I tap the right earphone

Q: QuestionWhy only the right side work doing a call do both side suppose to work

Q: QuestionWhy is the charging case so incredibly finnicky? Why is it borderline impossible for the right headphone to charge properly, while the left charges seamlessly? Looking at you, JBL Support.

Q: QuestionAre the wing part of the earbud that goes around your ear replaceable or do you just have to purchase the earbuds once the wong is broke off?

Q: QuestionWhy when I pause the head phones maybe 30 seconds or less it disconnect the Bluetooth and I have to go into my settings and reconnect it

Q: QuestionHi I purchased the JBL endurance peak II and when I swim they automatically stop or change music as soon as some water comes on them. I bought especially to be able to swim. How can I solve this?

Q: QuestionWe Can Connect our JBL PEAK to a MacBook Air via bluetooth?

Q: QuestionMy JBL TUNE110BT only one side of ear piece is operational. Cannot hear from other side.

Q: QuestionMy jbl headset is not working, both do not turned on even when charged fully. How do I contact JBL to have them replaced.

Q: QuestionMy right earbud is suddenly playing music at a lower volume than the left one, i dont use them except for the gym. I cleaned the right one with a bit of alcohol but still no difference. Any idea why this is happening?

Q: QuestionMy buds only stay paired to my phone for 10 minutes then they disconnect is this the way they work and how do you connect back to the phone without taking the thing out of your ear?

Q: QuestionI ride horses,take lessons,need to hear my trainer.PEAK in-ear h-phones stay in great when ride,comfy.Go in powersave mode,then won't reconnect w/phone.Have to take off,manual connect w/ph,not convenient when on a horse.Tap in middle doesn't work.HELP!

Q: QuestionWhy does not the left ear bud produce sounds when connected to the phone? It works with the music

Q: QuestionCan I skip / go back to a previous song using the headphones?

Q: QuestionDoes JBL make calls or redue calls

Q: QuestionJBL - Under Armour Sport Train Wireless On-Ear are charging just fine but wont turn on, what can I do??

Q: QuestionLeft ear bud has no sound watching tv

QuestionCan I charge it with a android charger

QuestionHow can I receive calls without touching my Samsung phone at one time the calls just came in and I didn't have to touch my phone.

QuestionI just purchased jbl endurance peak ii with great hopes! I’ve paired them with my iPhone and their charged but when call comes in it rings only on the iPhone. I must physically hit answer on the phone and select jbl to hear. How you I fix this? thx

QuestionWhen I am listening to music with my jbl ear phones, why can't I answer a call? It doesn't respond when I tap the right earphone

QuestionWhy only the right side work doing a call do both side suppose to work

QuestionWhy is the charging case so incredibly finnicky? Why is it borderline impossible for the right headphone to charge properly, while the left charges seamlessly? Looking at you, JBL Support.

QuestionAre the wing part of the earbud that goes around your ear replaceable or do you just have to purchase the earbuds once the wong is broke off?

QuestionWhy when I pause the head phones maybe 30 seconds or less it disconnect the Bluetooth and I have to go into my settings and reconnect it

QuestionHi I purchased the JBL endurance peak II and when I swim they automatically stop or change music as soon as some water comes on them. I bought especially to be able to swim. How can I solve this?

QuestionWe Can Connect our JBL PEAK to a MacBook Air via bluetooth?

QuestionMy JBL TUNE110BT only one side of ear piece is operational. Cannot hear from other side.

QuestionMy jbl headset is not working, both do not turned on even when charged fully. How do I contact JBL to have them replaced.

QuestionMy right earbud is suddenly playing music at a lower volume than the left one, i dont use them except for the gym. I cleaned the right one with a bit of alcohol but still no difference. Any idea why this is happening?

QuestionMy buds only stay paired to my phone for 10 minutes then they disconnect is this the way they work and how do you connect back to the phone without taking the thing out of your ear?

QuestionI ride horses,take lessons,need to hear my trainer.PEAK in-ear h-phones stay in great when ride,comfy.Go in powersave mode,then won't reconnect w/phone.Have to take off,manual connect w/ph,not convenient when on a horse.Tap in middle doesn't work.HELP!

QuestionWhy does not the left ear bud produce sounds when connected to the phone? It works with the music

QuestionCan I skip / go back to a previous song using the headphones?

QuestionDoes JBL make calls or redue calls

QuestionJBL - Under Armour Sport Train Wireless On-Ear are charging just fine but wont turn on, what can I do??

QuestionLeft ear bud has no sound watching tv