A:AnswerHi there, there should be no issues connecting the JBL Free to a Kindle fire device. If you run into any problems, please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
A:AnswerThe same thing happened to me. I returned the headphones to the store where I purchased them, and the employee couldn’t figure it out either. They offered me to exchange them for another set or a full refund. I took the refund.
A:AnswerIf you haven’t already, take the right bud out first, let it connect and then the left. Mine usually connect automatically in a few seconds after taking them out of the case