Questions & Answers

Q: QuestionCan I detach the microphone from this headset?

• A:Answer Yes, the headset has a voice-focus detachable boom microphone.

Q: QuestionAre the ear cushions made of leather?

• A:Answer Yes, the ear cushions are made of premium leather.

Q: QuestionDoes this headset have active noise cancelling?

• A:Answer Yes, this headset features active noise-cancelling technology.

Q: QuestionDoes this gaming headset have a microphone?

• A:Answer Yes, this gaming headset has a built-in microphone.

Q: QuestionIs the headband on this headset adjustable?

• A:Answer Yes, the gaming headset has an adjustable headband.

Q: QuestionWhat platforms are compatible with this headset?

• A:Answer This headset is compatible with Mac, PC, Xbox, PlayStation, Nintendo Switch, Mobile, and VR.

Q: QuestionHow well does the microphone cancel noise to the person on the other end?

Asked 4 years ago by Nate.

• A:Answer Not very well on console but if you’re on using the quantum engine on pc there is a threshold slider for the mic output. Hope that helps

  Answered 4 years ago by McjdfmpcVerified Purchase

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Q: QuestionAre these a good choice to plug into screens on airplanes?

Asked 3 years ago by Alvin.

• A:Answer Yes. You can connect our JBL Quantum One to the audio port of that device using the included 3.5mm aux cable.

  Answered 3 years ago by JBL Support

  
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Q: QuestionHow many hours of use does its battery provide?

Asked 4 years ago by IRISH.

• A:Answer It's a wired headset, so it's always good to go.

  Answered 4 years ago by Christopher

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Q: Questionwill these headphones work on any PC for VPN telephone work? I am looking for a comfortable headset with mic.

Asked 4 years ago by cindylou.

• A:Answer Our JBL Quantum One may work with any computer for calls. Please make sure to select Quantum as the default microphone and headphones( audio output).

  Answered 4 years ago by JBL Support

  
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Q: QuestionHow well do these work with PS5? Does the sphere 360 impede the 3D audio that the Ps5 produces? Thank you

Asked 5 years ago by Smokey11822.

• A:Answer Our JBL Quantum One is compatible with the Playstation 5 however, the JBL QuantumSPHERE 360™ would not work as this function only works with Pc's.

  Answered 5 years ago by JBL Support

  
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Q: QuestionHow well with this work on an iMac? and can you hear crystal clear when you speak on it ?

Asked 2 years ago by JayExclusive.

• A:Answer Yes

  Answered 1 year ago by HJLSVerified Purchase

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Q: QuestionDo these leak noise and can I use these for a mixing board?

Asked 2 years ago by Cat.

Q: QuestionDoes rbg work on console

Asked 3 years ago by Anonymous.

• A:Answer Nope

  Answered 6 months ago by Anonymous

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Q: QuestionWill these work on Xbox series X

Asked 3 years ago by Jake.

Q: QuestionWhere is this headset manufactured? ( What country?)

Asked 3 years ago by Patenya.

• A:Answer Our JBL Quantum One is designed in the USA and manufactured in China.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWill it work with a cellphone?

Asked 4 years ago by Wil.

• A:Answer They have worked with my phone

  Answered 4 years ago by McjdfmpcVerified Purchase

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Q: QuestionWill the mic only be functional on a PC?

Asked 4 years ago by don.

• A:Answer The mic works on Xbox and PS

  Answered 4 years ago by McjdfmpcVerified Purchase

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Q: QuestionCan you replace/exchange the ear muffs on the headphones.

Asked 4 years ago by Shmoobs.

• A:Answer Yes, the earpads of our JBL Quantum One can be replaced. Please feel free to contact our customer support if you have other questions. Here's the link: https://support.jbl.com/us/en/

  Answered 4 years ago by JBL Support

  
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