Questions & Answers

40 Questions & 108 Answers
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  • Question
    Since they are in ear instead of over the ear, do they stay in for working out and shooting baskets?   (5 Answers)

    Answers
    • Best 
      Answer

      Yes, they fit very tight but you have to try them for yourself. I don't like the way they sound. To get best sound I had to push them in and hold them at specific angle. I'm returning them. I hope they work for you.

      By RonnG October 30, 2016.

    • Question
      does it work with iphones   (7 Answers)

      Answers
      • Best 
        Answer

        Yes. Just turn them on, then go to bluetooth on iphone and let them connect.

        By MOWEY November 28, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Can you get an over the ear bud? I can't seem to keep these in my ear   (4 Answers)

      Answers
      • Best 
        Answer

        I had to use smaller set of plugs and I had them on the wrong side (right on left and left on right). Make sure you have them set up correct and try different plugs that are included.

        By RonnG October 30, 2016.

      • Question
        Do these block out background noise at all?   (5 Answers)

        Answers
        • Best 
          Answer

          Not sctively, but when they're pushed into the ear they suppress noise.

          By warren September 2, 2016.

        • Question
          How are these charged? Do I have to buy a separate charger?   (6 Answers)

          By Sarika July 4, 2016.

          Answers
          • Best 
            Answer

            They come with a USB charger. Fully charged I finished a century ride (100 miles) while listening to my favorite tunes. Btw, that's about 6 hours

            By LinKRN August 12, 2016.

          • Question
            I can't seem to answer calls. If I am listening to a podcast and the phone rings, I only seem to disconnect to call not answer it. I have read the (minimal) instructions and looked on line but can't seem to find anything. Thoughts? Thanks   (0 Answers)

            By Sue July 30, 2017.

          • Question
            I bought a pair and then took them back because the blue light never came on per the directions to show they were charged. Same thing happened with the new pair. After reading these reviews I found out that there is no blue light! Confusing!   (1 Answer)

            By Chris July 28, 2017.

            Answers
            • Answer

              Charging light is red, fully charged turns blue. Power on shows flashing blue light.

              By Jsmith July 29, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Do these have the a2dp system   (1 Answer)

            By Jwhite1 June 17, 2017.

            Answers
            • Answer

              Yes, these headphones have the A2DP system.

              By CommunityAnswer June 17, 2017.

            • Question
              I am having trouble getting the red LED light that indicates it is charging to stay on. It comes on then goes out maybe 30 seconds later. Brand new out of the box. I don't think it's a short because I set them down and don't touch them.   (2 Answers)

              By Mom2Boys April 16, 2017.

              Answers
              • Answer

                The red light goes out when the ear buds are fully charged.

                By KC321 July 17, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Plus Member
            • Question
              Can u shower with it on?   (3 Answers)

              Answers
              • Answer

                I wouldn't recommend it - not designed for water use.

                By RobertJohn June 21, 2017.

                • Verified Purchaser
                • My Best Buy® Member

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