A:AnswerJBL Tune 500 is a wired headset that can be used for phones, tablets, and laptops. You may experience audio-video delays while using this for video or gaming consoles. We recommend checking our Quantum Headphones.
A:AnswerPlease try to connect your JBL Tune 500 to a different phone or music player to see if it's still working fine. If it doesn't work with anything else, there's a possibility that there's an open line somewhere in the wire.
A:AnswerYes, you will be able to use the mic of our Tune 500 as it is recommended to be used for listening to music using your devices like phones, tablets, and laptops.
