“What's the PIN to pair them? Tried 0000, 1111, 1234. It pairs to my android phone easily but not my PC.”

Asked by DocLock 4 years ago

1-2 of 2 Answers

In the guide, look for the manual pairing controls. I had success by holding one of the earbuds button for 5 seconds ( while the other is inside of the case ) , after the 5 seconds you'll see a white light - its turned off now. Hold the button for another 5 seconds until you see white AND blue flash, you should then see the earbuds on your computer's Bluetooth list to select and pair the one that says "Audio". This one labeled "Audio" doesn't ask for a pin. If you didn't get the earbud into this pairing mode where the blue AND white light are flashing, the "Audio" device option won't show up.
Answered by Anonymous 3 years ago
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Make sure that your laptop has the latest Bluetooth driver (software) and should support the following Bluetooth protocols, A2DP and AVRCP. Follow the troubleshooting steps outlined in our 'Bluetooth Troubleshooting' guide found in this link. https://bit.ly/2LXMoHJ
Answered by JBL Support 4 years ago
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