Questions & Answers

Q: QuestionDoes the charging cable come included with the headphones?

• A:Answer The charging cable is included with the JBL Tune 520BT headphones.

Q: QuestionDo these headphones have adjustable headband?

• A:Answer These headphones have an adjustable headband.

Q: QuestionAre these headphones compatible with voice assistants like Siri?

• A:Answer These headphones are compatible with Siri.

Q: QuestionDoes an audio (optical) attachment for samsung tv come with these or do they plug into all tv's?

Asked 10 months ago by Jan.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thank you for your question. Our JBL Tune 520BT can connect to any Bluetooth-enabled device, including TVs that support Bluetooth. However, please know that these headphones are primarily designed for use with phones, tablets, and laptops for streaming audio and music. When used with video content on a TV, you may experience some audio-video delay, as it does not support low-latency codecs. Additionally, our Tune 520BT does not support wired connections, so it cannot be connected to a TV via an aux cable.

  Answered 10 months ago by JBL Support

  
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Q: QuestionCan I pair these headphones with my galaxy s23 Fe

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thank you for your inquiry. Our JBL Tune 520BT headphones can be paired to any phone, laptop or PC.

  Answered 3 weeks ago by JBL Support

  
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Q: QuestionDoes this has a 3.5 mm plug in

Asked 1 month ago by Parker.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for your question. Our JBL Tune 520BT does not have a 3.5mm port for wired connection.

  Answered 1 month ago by JBL Support

  
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Q: QuestionIs this device able to be located with the iPhone “Find My” app?

Asked 3 months ago by Alex.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

Q: QuestionCan you pair 4 of these to a device at the same time ? Thanks!

Asked 5 months ago by Emily.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer ok

  Answered 5 months ago by ErnestoroyVerified Purchase

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Q: QuestionCAN THE J.B.L. 520 BT HEADPHONES CONNECT TO IPADS

Asked 5 months ago by PatrickF.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes if you have Bluetooth on your ipad.

  Answered 5 months ago by JamesVerified Purchase

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Q: Questioncan you use these headphone for iPad

Asked 5 months ago by PatrickF.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer yes

  Answered 5 months ago by ErnestoroyVerified Purchase

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Q: QuestionDo these headphones have Low Latency?

Asked 6 months ago by Robert.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer NO IT DID NOT

  Answered 3 months ago by JoseR

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Q: QuestionWill these headphones work with a Samsung Galaxy S24 phone?

Asked 6 months ago by Desi.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for your question. Yes, our JBL Tune 520BT can connect to any Bluetooth-enabled source device, whether it be a Samsung Galaxy S24, other smartphones, or a tablet.

  Answered 6 months ago by JBL Support

  
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Q: QuestionCan I use these headphones with a portable cd player with Bluetooth

Asked 6 months ago by Pw.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer yes

  Answered 5 months ago by ErnestoroyVerified Purchase

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Q: QuestionWill these headphones work with a Roku Smart TV?

Asked 7 months ago by Bee.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes it works

  Answered 4 months ago by BestbesthavegreatproductVerified Purchase

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Q: QuestionDo these headphones have an inactivity auto-off feature or do I need to turn them off manually with each use?

Asked 7 months ago by Softmachine.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Automatic

  Answered 7 months ago by EddieVerified Purchase

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Q: QuestionWhere can you purchase replacement ear pads?

Asked 8 months ago by Nao.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Thanks for reaching out. You may contact us to check availability and place an order directly on our JBL hotline: (800) 336-4525

  Answered 8 months ago by JBL Support

  
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Q: Questiondo these headphones work well for hearing impaired users?

Asked 9 months ago by freddo.

• A:Answer Thanks for your question. Our JBL Tune 520BT and other headphones are not specifically designed for hearing-impaired users.

  Answered 9 months ago by JBL Support

  
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Q: QuestionCan I charge these headphone with my iphone 16 usb c charging cable ?

Asked 10 months ago by rm301.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes, you can safely use your iPhone 16 USB-C charging cable to charge your JBL Tune 520BT headphones. Our JBL Tune 520BT uses a USB-C port for charging.

  Answered 10 months ago by JBL Support

  
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Q: QuestionAre the headphones sweat proof?

Asked 11 months ago by Awh.

This question was asked about the related product: JBL - TUNE520BT wireless on-ear headphones - 2024 - Black

• A:Answer Yes

  Answered 10 months ago by RodneySVerified Purchase

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