Questions & Answers

Q: QuestionCan I use an app to customize the sound of these earbuds?

• A:Answer Yes, you can use the JBL Headphones app to customize the sound.

Q: QuestionDo these earbuds have a built-in microphone?

• A:Answer Yes, these earbuds have a built-in microphone.

Q: QuestionWhat is the total playback time for these earbuds?

• A:Answer The total playback time for these earbuds is up to 40 hours.

Q: QuestionAre these earbuds water resistant?

• A:Answer Yes, these earbuds are water and dust resistant with IP54.

Q: QuestionHow many bluetooth devices can these earbuds connect to?

• A:Answer These earbuds can connect to up to eight bluetooth devices.

Q: QuestionHow long does it take to fully charge these earbuds?

• A:Answer It takes two hours to fully charge these earbuds.

Q: QuestionHow do you turn them on or off

Asked 7 months ago by Bioman.

• A:Answer to pause, just tap the side of the earbud. If you are done using all together just put them back inside the case. Once they are taken out of the case they automatically connect to your device.

  Answered 6 months ago by Pkavanah

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Q: QuestionDo they work with older phones like a Galaxy S10 ?

Asked 1 week ago by Soulfire7.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Thanks for your question. Yes, our JBL Vibe Beam 2 will work with phones like the Samsung Galaxy S10. As long as the phone supports Bluetooth, you’ll be able to pair and use the earbuds without any issues.

  Answered 1 week ago by JBL Support

  
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Q: QuestionCan I use these in the shower? I see that they waterproof but like I’m from an age that electronics would kill you if you had them in the bath/shower. So just want to be sure. Not that I think they will murder me. But I don’t want to murder them either.

Asked 7 months ago by CatieK.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Thanks for your inquiry. The JBL Vibe Beam 2 earbuds have an IP54 rating, making them splashproof and dustproof. However, we don’t recommend using them in the bath or shower, as they are not designed to withstand submersion in water. If interested, you may check out our waterproof portable speakers like our JBL Clip 5 and JBL Go 4.

  Answered 7 months ago by JBL Support

  
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Q: QuestionCan you use either just the left one or just the right one at a time?

Asked 9 months ago by MicroG.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes you can.

  Answered 8 months ago by ChelseaVerified Purchase

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Q: QuestionDo these have independent volume control?

Asked 9 months ago by volumecontrol.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 has volume control. We recommend connecting your headphones to our JBL Headphones App after pairing them with your device. In the app, go to "Gestures" and tap on Customized Gesture and select Volume Control.

  Answered 9 months ago by JBL Support

  
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Q: QuestionCan I also pair it with an Iphone?

Asked 10 months ago by JeanD.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, our JBL Vibe Beam 2 TWS earbuds can be paired with an iPhone. They are compatible with any Bluetooth-enabled device, including iPhones.

  Answered 10 months ago by JBL Support

  
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Q: QuestionCan I use this to watch movies on an airplane?

Asked 3 days ago by absolutely.

• A:Answer if you mean watch the movie from the screen on the back of seat , no. This one only have bluetooth interface.

  Answered 23 hours ago by customerVerified Purchase

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Q: Questiondoes it have two way noise cancellation?

Asked 3 weeks ago by nev.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Thanks for your question. Our JBL Vibe Beam 2 features Active Noise Cancelling to filter out distractions from your surroundings, paired with two mics on each earbud pick up and clearly transmit your voice while canceling out ambient noise. So you can make clear, crisp calls even when you're walking through a busy park on a breezy day.

  Answered 3 weeks ago by JBL Support

  
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Q: QuestionDo they announce notifications? (Messages etc)

Asked 1 month ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes

  Answered 1 month ago by BlancaNVerified Purchase

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Q: QuestionCan these pair with a iphone

Asked 1 month ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes, I have the iPhone 15 and they pair perfectly

  Answered 1 month ago by CandacePVerified Purchase

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Q: QuestionCan these be used by an autistic child that has sensory issues to silence loud sounds or music

Asked 2 months ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer I can vacuum with them in my ears and I don’t hear it at all. Just my music. Thumbs up

  Answered 2 months ago by CathyPVerified Purchase

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Q: QuestionAre these compatible with iPhone 11?

Asked 3 months ago by Mary.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

• A:Answer Yes

  Answered 1 month ago by BlancaNVerified Purchase

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Q: QuestionAre these compatible with my iPhone

Asked 3 months ago by Anonymous.

This question was asked about the related product: JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Blue