“Mine are now flashing blue and white patterns on the case when I try to charge them. The case doesn’t charge the headphones and the case won’t charge either.”
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Hi Casey, it sounds like your product is experiencing a battery issue. Unfortunately, the batteries on our products are not replaceable, meaning that we do not have any troubleshooting options to solve this issue. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you! #TeamJLAB
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