Questions & Answers

Q: QuestionCan I reconnect the earbuds to my phone, or do they have to be put back in the case? With other earbuds, I was able to click on my Bluetooth settings and reconnect.

Asked 4 months ago by Gigi.

• A:Answer My particular phone, Samsung A16 has had many difficulties connecting at all. Sometimes putting back in case helos and others it does not

  Answered 4 months ago by SHUR

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Q: QuestionIf I lose one of the ear piece or the case, can it be found with my Samsung phone?

Asked 4 months ago by Walter.

• A:Answer No its not a Samsung product

  Answered 4 months ago by TylerJ

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Q: QuestionHow many hrs of listening time before you charge?

Asked 5 months ago by Jeet.

• A:Answer I have worn them for most of the day without charging. Not sure how many hours they will last but they last a long time.

  Answered 4 months ago by SteveVerified Purchase

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Q: QuestionHow is the quality of the microphone?

Asked 5 months ago by lola.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Light Blue

• A:Answer It doesn't get any better in sound quality than these buds.

  Answered 4 months ago by Eman

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Q: QuestionThe attached charging cord is USB type c. How do I plug it in to charge the case if it's not USB type a?

Asked 6 months ago by Ducky.

• A:Answer It would be handy if the case had a female USB C port too. I have several charging devices that power a USB C device - most laptops do too. Many choices including surge protector - power strips have USB A and C ports for power.

  Answered 5 months ago by TechFriendly

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Q: QuestionWould they work good on motercycle?

Asked 7 months ago by Harley.

• A:Answer For music they work well. For phone calls the other party can only hear me with a helmet and when travelling less than highway speeds.

  Answered 5 months ago by TechFriendly

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Q: QuestionI get a lot of wind noise through the headphones. Even in a light breeze it is highly amplified. Is there a way to cut out the wind noise?

Asked 8 months ago by SpeedWalker.

• A:Answer If you cup your hand over your ear you can reduce the noise.

  Answered 2 weeks ago by AMANDAMVerified Purchase

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Q: QuestionDoes these wireless earbuds work with MP3 Players with Bluetooth 5.3?

Asked 10 months ago by Inquirer68.

• A:Answer Yes they do!

  Answered 6 months ago by MichaelTVerified Purchase

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Q: QuestionCan you answer your cell phone and hear with the earbuds?

Asked 10 months ago by Hello.

• A:Answer Yes, very well

  Answered 9 months ago by JDWJDWVerified Purchase

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Q: QuestionDo they work with IPhone

Asked 10 months ago by Anonymous.

• A:Answer Yes they work with I Phones.

  Answered 8 months ago by JacksonskinVerified Purchase

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Q: QuestionIs the case wireless charging capable?

Asked 1 year ago by laxplayer30.

• A:Answer No

  Answered 11 months ago by JessieVerified Purchase

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Q: QuestionCan you increase volume on earpiece?

Asked 1 year ago by Whitey.

• A:Answer Touch features (when they work) increase/decrease volume on both earpieces. You cannot increase volume individually.

  Answered 1 year ago by DisappointedVerified Purchase

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Q: QuestionCan it connect to different cell phones at the same time?

Asked 1 year ago by BKA21.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Teal

• A:Answer No they cannot

  Answered 6 months ago by MichaelT

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Q: QuestionI need a charger for this device

Asked 1 year ago by Anonymous.

This question was asked about the related product: JLab - Go Air Sport True Wireless Earbuds - Teal

• A:Answer Yes

  Answered 1 year ago by 1125Verified Purchase

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Q: QuestionAre these earbuds interchangeable between iphone and moto G Play?

Asked 1 year ago by N.

• A:Answer Yes, you can connect to more than 1 device.

  Answered 8 months ago by TeeB

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Q: QuestionDoes these earbuds have play-pause and rewind buttons for Youtube besides offline videos?

Asked 1 year ago by Mickele.

• A:Answer Yes

  Answered 7 months ago by ShaquitaMckinley

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Q: Questionis the charger 110/220V for use in europe?

Asked 1 year ago by imtwrnational.

• A:Answer Yes

  Answered 1 year ago by 1125

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Q: QuestionARE THE EAR HOOKS ADJUSTABLE?

Asked 1 year ago by HITHERE.

• A:Answer Yes

  Answered 1 year ago by 1125

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Q: QuestionHow to place in pairing mode

Asked 1 year ago by Anonymous.

• A:Answer Just normal way

  Answered 1 year ago by 1125

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