Questions & Answers
- Model:
- KSNYBTS-PBW
- |
- SKU:
- 4561430
Highly rated by customers for: Sound Quality, Ease of use, Size
Page Showing 1-6 of 6 questions
Q: QuestionI lost the manual. I can not pair it to anything. I need the correct steps to do this. It worked once.
Asked by Tlewis53.
- A:Answer Turn on the speaker, and hold down the play button (triangle) on the side of the speaker to begin pairing mode. It will beep after a few seconds and a white light will begin flashing from the middle of the speaker. Then turn on bluetooth scanning mode on your phone/tablet. It should locate the speaker and then you can pair them together.
Answered by besmeses
Q: QuestionWe've had our speaker for 2 months, and now the port that you plug the charging cable into is loose...making it really hard to charge. I don't have the packaging or warranty card, but I do have the receipt. How do we get it fixed under the warranty?
Asked by Mark.
- A:Answer Why don't you google Kate Spade's customer service to explain this. They will give you further instructions how to verify your purchase. All they want to know is when and where you bought the item.
Answered by sideyh
Q: QuestionThe speaker worked with my iPhone 6 Plus but now I have a new iPhone 6S plus and it won't work.
Asked by lindade1.
- A:Answer Daughter uses hers with iPhone 7. Have you tried pairing Bluetooth on your new phone?
Answered by Coressaclark
Q: QuestionIs it important to have the device fully charged before use? I turned it on and there was some charge so I followed the directions to pair my device. However after those directions it says to not use the device until it has been fully charged.
Asked by Gina.
This question was asked about the related product: kate spade new york - Portable Bluetooth Speaker - Black/Gold Saffiano
- A:Answer Yes just like a cell phone or any other rechargeable device, it is best to always fully charge your device and the battery all the way down and then fully recharge. That will give you the best longevity out of your devices battery and all keep it from building a charging memory. Also try not to leave your device on the charger while long lengthy play sessions. It can cause heating issues to your device and or battery. I hope this helps answer your question.
Answered by Automation365Solutions
Q: QuestionCan this speaker be utilized by plugging in an ipod classic or is it strictly wireless?
Asked by Vikki.
- A:Answer Daughter has the new IPhone that does not require headphones so therefore for us it's strictly Bluetooth. Below you will see a picture of the input panel. Hope this helps
Answered by Coressaclark
Page 1, Showing 1-6 of 6 questions
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