Questions & Answers

1-10 of 274 Questions
  • Question
    Is there a microphone needed for the bluetooth part (example: cord needed to plug into aux input) or is the the microphone built into the radio unit.   (2 Answers)

    By CameronKenneth April 11, 2016.

    Answers
    • Best 
      Answer

      it is a corded mic that plugs into the harness in the rear.

      By justinstalled April 29, 2016.

    • Question
      Is this pandora ready   (3 Answers)

      By Bobo December 7, 2016.

      Answers
      • Best 
        Answer

        Yes,

        By usdiver64 December 7, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      I just purchased and had installed the Kenwood DPX502BT radio. What are the exact steps to switch from AM to FM and vice versa?   (1 Answer)

      By jetstream October 7, 2017.

      Answers
      • Best 
        Answer

        There is a button on right side that says band (fm1,fm2,fm3,am)

        By Anonymous October 7, 2017.

      • Question
        Does bestbuy do installations?   (2 Answers)

        By stephen July 27, 2017.

        Answers
        • Best 
          Answer

          Yes they do and the store in North Riverside is great!

          By Pelayo69 July 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        will this work in a 2017 jeep wrangler? And will the steering wheel volume control still work?   (1 Answer)

        By Luis July 20, 2017.

        Answers
        • Best 
          Answer

          It' fits great in my 2011 wrangler. The steering wheel controls still work good. A Mic is included with the head unit to improve Bluetooth calls which actually seems to work solid. Make the color white on the color wheel so it is better in daytime. Sweet colors for nighttime too. It didn't connect to my inner console usb connection thought but it has the usb slot in front so that replaces it. Pretty solid unit overall.

          By Moonknight July 20, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Has anyone had issues with the clock not keeping time? Short of returning it, is there a solution?   (1 Answer)

        By Cg30sailor October 2, 2016.

        Answers
        • Best 
          Answer

          I had the same problem with mine. I found that putting the unit in Standby mode instead of turning it completely off before I turn my truck off has solved the problem. Since doing this I have not had the date and time reset issue. Don't know why this works except maybe it's the way it's wired in my vehicle to keep power to the unit to keep the date and time function working. Hope this helps.

          By JDB64 October 3, 2016.

        • Question
          Can I install this product in a 2005 Jeep Grand Cherokee?   (1 Answer)

          By Gonz September 8, 2016.

          Answers
          • Best 
            Answer

            It should, but your modifications may depend on whether you have navigation and a factory radio.

            By CommunityAnswer September 8, 2016.

          • Question
            Where do I find an owners manual for this radio. We bought a RV that has this radio installed and the Message ATT ON is displayed. What does this mean and how do I clear it.   (1 Answer)

            By Houston August 24, 2016.

            Answers
            • Best 
              Answer

              You can download the manual at: http://manual.kenwood.com/files/B5A-0909-00.pdf (Copy and paste into your address bar if this is not a link.) ATT is mentioned on page 3. It has something to do with attenuating the sound, I think.

              By clogva1 August 24, 2016.

            • Question
              Will this fit a 2002 Jeep Grand Cherokee overland edition?   (1 Answer)

              By Jeepgirl99 August 9, 2016.

              Answers
              • Best 
                Answer

                Unfortunately this radio will not be able to fit in your Jeep. Your Jeep could only fit a single din stereo. Look into the Kenwood KDC-BT565U (sku:4791900). However you will need additional parts such as the dash kit, vehicle wiring harness and antenna adapter. You can contact your local Best Buy and get you the correct parts to install the stereo.

                By Robert August 23, 2016.

              • Question
                does this fit in an 05 infiniti g35?   (2 Answers)

                By kenny April 26, 2016.

                Answers
                • Best 
                  Answer

                  This product will fit the 2005 Infinite G35.

                  By CommunityAnswer April 26, 2016.

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