A:AnswerThanks for your question! Our specifications for all Keurig coffee makers currently being produced require that materials used in the water paths are only industry standard materials that do not contain BPA and meet or exceed Food & Drug Administration guidelines for product safety. Hope this helps!
A:AnswerThanks for your question! We recommend using bottled or filtered water in your Keurig coffee maker. Coffee and tea are over 98% water so quality drinking water is necessary for a good coffee, tea or iced beverage. Descaling regularly removes mineral build up that can affect taste and quality, ensuring your Keurig brewer brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up faster in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.
A:AnswerThis is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Duo Plus coffee maker. Thank you for reaching out!
A:AnswerThanks for your question. The K-Duo Plus Coffee Maker is compatible with the Keurig My K-Cup Universal Reusable Coffee Filter which can be used with your own ground coffee while using the single serve option. Hope this helps!
A:AnswerI don’t a tape measure handy, but the larger craft/pot fits in the same area...my guess is height is about 10” and if you’re moved the insert that you set the cup on you could gain a little more height. I would look under the specifications or details area on the website to see if they list the craft height.
