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Questions & Answers

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  • QuestionDoes keurig mini plus just make hot water only without the coffee.

    Asked by Anonymous.

    • Answer Great question. Yes, you can brew a cup of hot water. Power the brewer on, pour water into the reservoir, close the water tank cover, lift the handle, lower the handle, put your coffee mug on the drip tray and press the flashing brew button. We hope this information is helpful.

      Answered by Keurig Care

  • Questionlooking for Mini Plus that offers the ability to regulate coffee strength

    Asked by Anonymous.

    • Answer Hello and thank you for your question. At this time, the only brewing systems that we offer which provide the ability to regular the coffee strength are our new K2.0 Brewers. These brewing systems have a Strong feature which you can enable if you like your coffee to brew a little stronger. Our Mini Plus Brewing Systems do not have this ability. We hope this information helps!

      Answered by Keurig Care

  • QuestionWhat is the difference between the K10 and the K15 brewers?

    Asked by JJJ.

    • Answer Hi and thank you for your inquiry. There is no difference in features or functionality between the Keurig K10 MINI Plus Brewer and the Keurig K15 brewer. We recently introduced a comprehensive packaging update for this brewer, and we needed to update the model number to ensure a seamless transition into the new inventory. We hope this information is helpful.

      Answered by Keurig Care

  • QuestionCan u use a reusable k pod?

    Asked by Tj04eastlake.

    • Answer Yes you can but doesn't brew as well as single serve bought in store. You can use store brand pods.

      Answered by drew

  • QuestionWhat is the main difference between the keurig mini and the other ones?

    Asked by Jan.

    • Answer Hi Jan and thank you for your inquiry. The Mini Plus Brewing System does not have a refillable water reservoir on the side. The water tank is on the back and has to be filled before each brew cycle. We hope this information is helpful.

      Answered by Keurig Care

  • Question1I got a Keurig K-Cup for my husband a week ago and it already stopped working what can I do I no longer have the receipt

    Asked by nctc.

    • Answer Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!

      Answered by Keurig Care

  • QuestionWhat is the tallest travel cup size that can fit?Will a 12 oz tervis cup fit?

    Asked by Anonymous.

    • Answer No. We use a short travel mug. Approximately 4 1/2 inches high. A standard coffee cup works. Does 6, 8 or 10 oz coffees, teas or hot chocolates.

      Answered by riverrat0951