“Just purchased the KMHC319LSS microwave from Best Buy. When unscrewing the filter part there is no charcoal/grease filter only a silver part. Is that the only filter available for this microwave?”
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Hello Anne! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.
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