A:Answer Hi Fran, here are the steps for clearing a stuck Disposer:
Turn the wall switch to the Off position (continuous-feed disposer), or remove the stopper (batch-feed disposer). Turn off the cold water.
Insert an end of your wrenchette (provided with your disposer), into the center hole of the bottom of the disposer. (See figure A)
Work the wrenchette back and forth until it turns one complete revolution. Remove wrenchette.
Use long-handled tongs to remove the foreign object(s).
Allow the motor to cool 3-5 minutes, then lightly push the red reset button on the bottom of the disposer.
Restart the disposer by turning on the water and power.
If the motor remains inoperative, check the service panel for tripped breaker or fuses.
We hope this helps. Please don't hesitate to reach out to us directly if you require further assistance. KitchenAid (800) 422-1230 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM ET
