Questions & Answers

Q: QuestionCan this model be use on a shelf in a pantry?

Asked 2 years ago by Anonymous.

• A:Answer I don’t think so. It’s has the bottom fan. I think this one is best above the stove.

  Answered 2 years ago by SGKfamof4Verified Purchase

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Q: QuestionI think my cleaning lady cleaned the panel and change the high setting as it is not getting the food hot. Can you tell me what to push to get the heat on high again. Thanks Dale

Asked 3 years ago by Anonymous.

• A:Answer Hello! Touch COOK TIME, touch number pads to enter time, touch COOK POWER (if not 100%), touch number pads to enter power level (10-90), then touch the Start control. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionMy microwave convection Model#KMH 319EBSO5, vent fan has the same noise level no matter what level you put it on. Very loud!!

Asked 3 years ago by Sylly.

• A:Answer I've noticed the same ting similar regarding vent noise.

  Answered 3 years ago by MichaelSVerified Purchase

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Q: Questiondoes kitchen have steam cook

Asked 3 years ago by Anonymous.

• A:Answer Steam simmer is an option.

  Answered 3 years ago by Bgreat11Verified Purchase

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Q: QuestionI have a 12 inch depth had a 15 inch microwave . are the anchors in your microwave set back at least 4.5 inchs ? if not appears this would not fit the 12 inch space. Please advise

Asked 3 years ago by Anonymous.

This question was asked about the related product: KitchenAid - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Please visit https://bit.ly/3kPPGdk and refer to pages 2-3 for more information.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionHow many watts is it

Asked 3 years ago by Anonymous.

• A:Answer Hello! This model us 1000 Cooking watts. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes the handle get hot when cooking on the range below?

Asked 3 years ago by BW.

• A:Answer We have used this for several months now and several times using oven and 3 of the 4 burners on the stove at the same time and handle has had no noticeable change in temperature that I’ve noticed. Still love this microwave.

  Answered 3 years ago by LtinScVerified Purchase

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Q: Questionhow many watts does it draw?

Asked 3 years ago by kitchie.

• A:Answer It only produces about 825 watts.

  Answered 3 years ago by Mark

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Q: QuestionHow can I make sure it fits .? Or how can o measure? Please advise thank you.

Asked 3 years ago by Anonymous.

• A:Answer Download and read the manual from the Kitchenaid website it has very detailed installation dimensions and instructions.

  Answered 3 years ago by Anonymous

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Q: Questioncan it replace a 36" GE over the range

Asked 3 years ago by john.

• A:Answer Hello john! It would depend on the dimensions of the appliance.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes this have a fan underneath?

Asked 3 years ago by rhubbard.

• A:Answer Hello Rhubbard, this Microwave does have a vent underneath. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 3 years ago by KitchenAidTeam

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Q: Questionhello ; can this microwave be placed and used on the kitchen counter top

Asked 3 years ago by REGGIE.

• A:Answer Hello REGGIE, this model can not be used as a countertop unit. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWill this fit in a 29.5 x 16 above-range? I know the size is slightly bigger but is there any way to get it in anyways?

Asked 3 years ago by Dom.

• A:Answer NO WAY. It's too big. It also doesn't fall away size wize beyond the door...the whole unit is as big as the door.

  Answered 3 years ago by poorVerified Purchase

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Q: QuestionDoes this model have "print sheild"?

Asked 3 years ago by Anonymous.

• A:Answer Hello, No, this model does not have print shield. We do apologize.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs the width 30 inches or 29 and 7/8 inches? The Kitchen-aid we are replacing is 29 & 7/8.

Asked 3 years ago by Dave.

• A:Answer Hello Dave, the width is 30". We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionI know the overall height is 17 1/4" what is the height at the front of the microwave?

Asked 3 years ago by Cheers.

• A:Answer Hello Cheers, we currently only have the overall height on this model. We do apologize.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCould i use this Microwave on my counter instead of installing it over the stove ??

Asked 3 years ago by counter.

• A:Answer Hello counter, this model is designed to be installed over a range and we would not be able to recommend using this product as a countertop model. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDors best buy install microwave and at what price

Asked 4 years ago by Kitchaid.

• A:Answer Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionI have a 36" opening. Are there fillers for the extra 6 inches?

Asked 4 years ago by Glenda.

• A:Answer Hello Glenda, yes, there is a filler kit. It is part number 8171339. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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