Questions & Answers

Q: QuestionDoes this microwave have a child lock feature?

• A:Answer Yes, this microwave has a control lockout feature that disables the control panel to prevent accidental activation.

Q: QuestionWhat type of display does this microwave have?

• A:Answer This microwave has an LCD display that offers a clear view of the available settings.

Q: QuestionWhat type of controls does this microwave use?

• A:Answer This microwave uses touch sensitive controls for convenient cooking.

Q: QuestionHow many watts is this microwave?

• A:Answer This KitchenAid microwave drawer has 950W of power for standard microwave cooking.

Q: QuestionDoes this microwave have a turntable?

• A:Answer Yes, this microwave comes with a turntable.

Q: QuestionIs this microwave ADA compliant?

• A:Answer No, this microwave is not ADA compliant.

Q: QuestionIs there a recommended trim kit for this product to fit in a 27” wide cabinet? If so, please provide the trim kit model number.

Asked 7 years ago by RemodelJoe.

• A:Answer Their dimensions on the installation instructions are not correct, and not converted to metric properly. 1"=2.54cm=25.4mm Therefore 22 -1/8"=56.2cm or 562mm. Funny that they would ask for an opening of 61.4cm when the overall width of the face is only 60.6cm. Dimension N+M+K (the opening height + the top and bottom overlap) are larger that the overall height of the appliance as well. Save yourself the headache and buy something besides Kitchenaid

  Answered 6 years ago by AnnoyedCabinetMaker

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Q: QuestionIs this microwave manufactured by Sharp?

Asked 6 years ago by MD.

• A:Answer Yes it is. All drawer microwaves are and then other brands such as kitchen aide, Bosch etc use different cosmetics on the outside. Many articles about this, I did my research. While they all look nice, most only have a lifespan of 3-5 years. Disappointing at this price point.

  Answered 6 years ago by SperlVerified Purchase

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Q: QuestionDoes this microwave Model: KMBD104GSS SKU: 6191502 Kitchenaid 24" 1.2 Cu Ft Built-in Drawer require professional installation or is it just a plug in like a countertop microwave?

Asked 4 years ago by grandma.

• A:Answer grandma, model KMBD104GSS we recommend a professional installer.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow do you vent this microwave

Asked 4 years ago by Kt47.

• A:Answer Hi Kt47, This unit is not a microwave that requires a vent with this being a drawer microwave it would not be vented. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: Questiondo the controls lite up so you can see at night?

Asked 7 years ago by jerry.

• A:Answer No. That’s one of my complaints. But it’s really nice and we love it so far.

  Answered 4 years ago by LovelyVerified Purchase

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Q: QuestionAre there flush install specs for this model/

Asked 2 months ago by Anonymous.

• A:Answer Hello! Please feel free to view the link to the Installation Instruction's for this model. https://shorturl.at/7eVNC Thank you for your inquiry about our KitchenAid appliances.

  Answered 2 months ago by KitchenAidTeam

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Q: QuestionThe top of the inside of the drawer has a hole and it sparked and smells like something burning. I want to know if there is a replacement plate ..The microwave is pricey and very upset about this KitchenAid purchase.

Asked 1 year ago by KMBD104GSS.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs this unit made in the USA?

Asked 1 year ago by John316.

• A:Answer Hello, yes it is made in the USA.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs this microwave 110volts

Asked 1 year ago by Anonymous.

• A:Answer Hello! Model KMBD104GSS is A 120 V, 60 Hz, AC-only, 15 or 20 A electrical supply with a fuse or circuit breaker. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs there an interior light?

Asked 1 year ago by carolh.

• A:Answer Yes there is an interior light.

  Answered 1 year ago by purchasedVerified Purchase

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Q: QuestionCan you call pace this microwave on a wall cabinet at eye level?

Asked 2 years ago by Eromo.

• A:Answer Hello Eromo, we can only recommend model KMBD104GSS be installed per the Installation Instructions for proper installation and usage of the Microwave. Please see the link for more information. https://bit.ly/3LPABqA Thank you for your inquiry on our KitchenAid appliances.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhat size cabinet does this require? Also, is there a lock feature? I have a curious toddler and I could see him trying to play with it

Asked 2 years ago by Becca.

• A:Answer Ours is in the island. The dimensions should be listed in specifications. There is a panel lock on the unit. Love this microwave.

  Answered 2 years ago by InstallationVerified Purchase

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Q: QuestionDoes anyone have an issue with it heating? It takes longer to heat the old traditional microwaves.

Asked 2 years ago by Anna.

• A:Answer Hello Anna! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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