Questions & Answers

Q: QuestionHow do I know if I'm ordering the white interior? Does it have a different model number?

Asked 3 years ago by B.

• A:Answer Hello B, this models interior is Platinum Colored. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan you get wood panels on this one?

Asked 4 years ago by Randy.

• A:Answer Hello Randy, yes, we do have a panel ready model. It is KBFN502EPA. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow much does this model cost? It is not available on line.

Asked 7 years ago by Allen.

• A:Answer Cost approx $8k

  Answered 6 years ago by TedB

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Q: QuestionThe width dimension listed on this page seems inaccurate for this model. I believe this model is approximately 42" wide, not 36" as described. Is this correct?

Asked 1 year ago by TD.

This question was asked about the related product: KitchenAid - 24.2 Cu. Ft. 42" Width Built-In Panel Ready French Door Refrigerator with Platinum Interior Design - Custom Panel Ready

• A:Answer Hello, this is a 42" model.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionMy refrigerator is not a year old. The fan is loud. Is this normal in this expensive refrigerator ? Or shall I call for a technician?

Asked 2 years ago by Nani.

• A:Answer Hello Nani! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionCan you flush mount this?

Asked 3 years ago by Tlo928.

• A:Answer Hello Tlo928, please refer to the installation guide to this appliance. Here is the link to the installation manual. We hope this helps. https://bit.ly/3z1QHqD

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionI recently had this refrigerator installed. My cabinet is a frame only. Is it necessary to cover the top, for warranty purposes, product function or otherwise? Please advise as I would have to locate someone to create a cover piece if necessary.

Asked 3 years ago by LBinHB.

• A:Answer Hi LBinHB, we suggest having a look at the "Dimension Guide" for this model. Here is the link to that document: https://bit.ly/3tkvVQ5 it will give you all of the space requirements for the proper installation of this Built-In Refrigerator. Please don't hesitate to reach out to us if you have any other questions or concerns at KitchenAid (800) 422-1230 Monday-Friday 8 AM to 6 PM ET. We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs it possible to add the water dispenser to the inside of this frig as an option?

Asked 3 years ago by GenVen.

• A:Answer Hello GenVen! While we cannot change the features of this model we would be happy to pass this along for future consideration.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes this fridge have "zero clearance" hinges on the doors?

Asked 3 years ago by sk.

Q: QuestionI was wondering if you can buy this model without an ice maker. We have a separate built in ice maker and don't really need the ice maker or want to loose freezer space.

Asked 3 years ago by LJ.

• A:Answer Hello LJ, this model can not be purchased with out the icemaker as it is manufactured with the Icemaker already installed. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs this fridge in stock?

Asked 4 years ago by Hi.

• A:Answer Hello, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhere is the 42 inch french door built in model made?

Asked 4 years ago by Jo.

• A:Answer Hi, Jo, KitchenAid Corporation has 9 manufacturing facilities throughout the U.S. where we build high-quality home appliances. Some of our parts are sourced throughout the world and we are proud to be a global company. Let us know if you have any additional questions!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionCan I get ice maker in the door?

Asked 4 years ago by Trinker.

• A:Answer Hello Trinker! There is a factory installed Ice Maker. Unfortunately, we cannot change where the ice maker is located. We do apologize.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs this in stock?

Asked 5 years ago by Fridge1.

This question was asked about the related product: KitchenAid - 24.2 Cu. Ft. 42" Width Built-In Panel Ready French Door Refrigerator with Platinum Interior Design - Custom Panel Ready

• A:Answer Hi Fridge1. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDo you deliver and install?

Asked 5 years ago by kitchaid.

• A:Answer Hi kitchaid, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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