Questions & Answers

Name: KitchenAid - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub
Brand: KitchenAid
SKU: 5496124
Price: 607.49 USD
Rating: 4.5 (114 reviews)

KitchenAid - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub

Model:: KDTM384EBS; |
SKU:: 5496124

User rating, 4.5 out of 5 stars with 114 reviews.

Highly rated by customers for:

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QuestionDoes anyone know if this Black stainless matches the Samsung black stainless? This dishwasher got better ratings than the Samsung ones. I already ordered the black stainless Samsung stove & fridge online.
Asked 8 years ago by Curious.
- Answer Kitchenaid has the darkest, boldest, black stainless, followed by LG, then Samsung. LG and Samsung have more of a shiny black stainless. Kitchenaid is the only one so far that has the black stainless embedded into the metal where as LG and Samsung only have a black stainless coating over the metal. There is a difference and they don't really match. Best thing to do is go to Best Buy or similar appliance store and look at them side by each.
  Answered 8 years ago by Kennebeckid
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QuestionThe lighted window makes this model look very stylish and beautiful. However, I am wondering it if will be easy to keep the glass clean and water spot free. Would like to hear from anyone who has had this dishwasher for a while. Thanks!
Asked 9 years ago by jimbo.
- Answer I think the glass actually has some sort of coating on it, I have this model and the water sheets off the window pretty well and I haven't seen any water spots.
  Answered 9 years ago by BrandonW
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QuestionDoes this dishwasher have the heated drying option? I had a Bosch for years and it did not. I never want another one that does not have heated drying.
Asked 9 years ago by Vix.
- Answer this is the 5th bullet down under features. Quick drying with no spotting ProDry heated-dry option saves time, so you can put dishes away almost immediately.
  Answered 9 years ago by Anonymous
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QuestionDoes this model have sound reduction features?
Asked 9 years ago by Sammy.
- Answer So I have this model and it's really quiet, I think it's only like 44 decibels, so it's tough to actually hear when it's running. When I first got it, I had to touch it to make sure it was running it was so quiet.
  Answered 9 years ago by BrandonW
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QuestionI noticed our top rack doesn’t make a good seal against the fitting in the back. If you shine a flashlight in while it’s running I can see it running down the back of the washer (inside unit). Anyone else?
Asked 3 years ago by B42.
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QuestionHow long is the run time for this model?
Asked 6 years ago by Pyke.
- Answer Hello Pyke, here is a link to the Use & Care Guide where the cycle durations listed for you on pages 9 through 11, options will increase the overall time, see our notes: https://content.webcollage.net/apps/cs/mini-site/bestbuy/module/kitchenaidus/wcpc/kdtm384ess/tab/docs-ee7092fb/page//access.whirlpool.com/mr/KDTM384ESS/UseandCare_EN.pdf?asset-title=Use+and+Care&from-pp=&index-in-collection=3&suppress-site-prefs=&collection-size=4&showtabs=§ion-type=document-gallery&enable-reporting=true&wc-target=&action=view-resource&channel-product-id=6282219
  Answered 6 years ago by KitchenAidTeam
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QuestionIs there a built-in upper rack for wine glasses?
Asked 6 years ago by Nanette.
- Answer Nanette, the Dishwasher has 8 stemware holders. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
  Answered 6 years ago by KitchenAidTeam
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QuestionHow do I properly fasten the unit into the rough opening? It is loose and not a solid installation. I'm going to request a do over, but first I would like to understand what is required ...
Asked 6 years ago by TMJH.
- Answer Hello TMJH! We are providing a link to the Installation Instructions for proper installation of this model. https://s3.amazonaws.com/sm-backend-production-attachments/installation-instructions-W10741197-RevA.pdf . Thank you for your inquiry on our KitchenAid appliances.
  Answered 6 years ago by KitchenAidTeam
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QuestionWe recently bought and had installed this dishwasher in our kitchen, four months ago. It has started RUSTING on the outside of the door. We are panicking on what to do. Any suggestion.
Asked 8 years ago by stktder.
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QuestionIs there a way to turn off the lights? For instance, if I hand wash a few dishes and wish to leave the door cracked open to let the dishes air dry and ventilate the dishwasher so it does not smell.
Asked 8 years ago by Dishwasher.
- Answer The interior light should time out after 10 to 15 minutes..
  Answered 5 years ago by WHouston
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QuestionCan you turn the interior light on during the wash cycle to observe the cleaning without opening it?
Asked 8 years ago by zoomzoom.
- Answer I do not believe you can. We have tried and were also disappointed when we realized it does not stay on while washing, almost making the window pointless.
  Answered 7 years ago by SmurfyJ
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QuestionHow do I turn on heated dry? My dishes are still wet after the wash...Can anyone assist me?
Asked 8 years ago by Anonymous.
- Answer Didn't know you could turn off the heat...hmmmm....anyway, try clicking on the "PRODRY" option on the right side of the panel.
  Answered 8 years ago by Spud
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QuestionDoes this dishwasher have the dry heated feature?
Asked 8 years ago by Brina.
- Answer Yes, the controls or on the top of the door.
  Answered 8 years ago by Ringleader
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QuestionDoes this model have a pressure switch as opposed to a timer so that no matter what my water pressure is the machine will fill up regardless of the time it takes to do so?
Asked 8 years ago by Anonymous.
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QuestionDoes the light stays on during the washing cycle?
Asked 8 years ago by Anonymous.
- Answer Unfortunately NO....total bummer too....
  Answered 8 years ago by Spud
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QuestionHow long is the wash cycle???
Asked 9 years ago by Anonymous.
- Answer The length of the cycle varies. There is a fast cycle that lasts 57 minutes snd power sub that last 2 plus hours
  Answered 8 years ago by Magnum49
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QuestionIn the picture I see an upper 3rd small rack, is that actually included with this dishwasher? Just making sure that is included with this dishwasher and isn't actually a picture from a different model.
Asked 9 years ago by HAL.
- Answer There is a small basket in the back, but not an actual third rack.
  Answered 8 years ago by NVus
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Showing 1-17 of 17 questions

Questions & Answers

KitchenAid - 24" Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub

Q: QuestionDoes anyone know if this Black stainless matches the Samsung black stainless? This dishwasher got better ratings than the Samsung ones. I already ordered the black stainless Samsung stove & fridge online.

Q: QuestionThe lighted window makes this model look very stylish and beautiful. However, I am wondering it if will be easy to keep the glass clean and water spot free. Would like to hear from anyone who has had this dishwasher for a while. Thanks!

Q: QuestionDoes this dishwasher have the heated drying option? I had a Bosch for years and it did not. I never want another one that does not have heated drying.

Q: QuestionDoes this model have sound reduction features?

Q: QuestionI noticed our top rack doesn’t make a good seal against the fitting in the back. If you shine a flashlight in while it’s running I can see it running down the back of the washer (inside unit). Anyone else?

Q: QuestionHow long is the run time for this model?

Q: QuestionIs there a built-in upper rack for wine glasses?

Q: QuestionHow do I properly fasten the unit into the rough opening? It is loose and not a solid installation. I'm going to request a do over, but first I would like to understand what is required ...

Q: QuestionWe recently bought and had installed this dishwasher in our kitchen, four months ago. It has started RUSTING on the outside of the door. We are panicking on what to do. Any suggestion.

Q: QuestionIs there a way to turn off the lights? For instance, if I hand wash a few dishes and wish to leave the door cracked open to let the dishes air dry and ventilate the dishwasher so it does not smell.

Q: QuestionCan you turn the interior light on during the wash cycle to observe the cleaning without opening it?

Q: QuestionHow do I turn on heated dry? My dishes are still wet after the wash...Can anyone assist me?

Q: QuestionDoes this dishwasher have the dry heated feature?

Q: QuestionDoes this model have a pressure switch as opposed to a timer so that no matter what my water pressure is the machine will fill up regardless of the time it takes to do so?

Q: QuestionDoes the light stays on during the washing cycle?

Q: QuestionHow long is the wash cycle???

Q: QuestionIn the picture I see an upper 3rd small rack, is that actually included with this dishwasher? Just making sure that is included with this dishwasher and isn't actually a picture from a different model.

QuestionDoes anyone know if this Black stainless matches the Samsung black stainless? This dishwasher got better ratings than the Samsung ones. I already ordered the black stainless Samsung stove & fridge online.

QuestionThe lighted window makes this model look very stylish and beautiful. However, I am wondering it if will be easy to keep the glass clean and water spot free. Would like to hear from anyone who has had this dishwasher for a while. Thanks!

QuestionDoes this dishwasher have the heated drying option? I had a Bosch for years and it did not. I never want another one that does not have heated drying.

QuestionDoes this model have sound reduction features?

QuestionI noticed our top rack doesn’t make a good seal against the fitting in the back. If you shine a flashlight in while it’s running I can see it running down the back of the washer (inside unit). Anyone else?

QuestionHow long is the run time for this model?

QuestionIs there a built-in upper rack for wine glasses?

QuestionHow do I properly fasten the unit into the rough opening? It is loose and not a solid installation. I'm going to request a do over, but first I would like to understand what is required ...

QuestionWe recently bought and had installed this dishwasher in our kitchen, four months ago. It has started RUSTING on the outside of the door. We are panicking on what to do. Any suggestion.

QuestionIs there a way to turn off the lights? For instance, if I hand wash a few dishes and wish to leave the door cracked open to let the dishes air dry and ventilate the dishwasher so it does not smell.

QuestionCan you turn the interior light on during the wash cycle to observe the cleaning without opening it?

QuestionHow do I turn on heated dry? My dishes are still wet after the wash...Can anyone assist me?

QuestionDoes this dishwasher have the dry heated feature?

QuestionDoes this model have a pressure switch as opposed to a timer so that no matter what my water pressure is the machine will fill up regardless of the time it takes to do so?

QuestionDoes the light stays on during the washing cycle?

QuestionHow long is the wash cycle???

QuestionIn the picture I see an upper 3rd small rack, is that actually included with this dishwasher? Just making sure that is included with this dishwasher and isn't actually a picture from a different model.