“freezer do I keep the Max Ice and Max Cool Symbols activated? I need to make my freezer colder Thank You”

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• Hello marty! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered by KitchenAidTeam 3 years ago

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• only keep them activated if needed, to make the freezer colder, turn down the setting temp

  Answered by duck 3 years ago

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