Questions & Answers

Q: QuestionI might need to replace my ice maker. What is the model number for the part?

Asked 2 years ago by Alli.

• A:Answer Hello Alli, we are sorry to hear you are needing a part for your refrigerator. Please see the link to the parts list for your Refrigerator. https://bit.ly/3rAA98I We hope this helps.

  Answered 2 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionmy produce is freezing what temp should the little thin drawer under neath the crispers be on

Asked 3 years ago by lou.

Q: QuestionAre there a lot of fingerprints on the door. How easy or difficult is it to keep the exterior clean.

Asked 5 years ago by Fingerprints.

• A:Answer Fingerprints, we recommend microfiber cloth and Warm, soapy water with a mild detergent to clean stainless steel finish or affresh stainless steel cleaner. We hope this helps!

  Answered 5 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this model come in print shield/finger print resistent?

Asked 5 years ago by bex.

• A:Answer Hi bex, Unfortunately, this KitchenAid - 25.2 Cu. Ft. French Door Refrigerator does not come in Fingerprint Resistant Stainless Steel.

  Answered 5 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the Kitchenade team please answer this question? Is this model still available kitchen aide refrigerator krff305ess? If discontinued will it ever be produced again? What is going on with your plant? We ordered this frig last May 2020, not from BB.

Asked 5 years ago by IamjustG.

• A:Answer Hi IamjustG, This model is still being manufactured and sold. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWHAT IS THE DEAL with the KA French door refrigerator without water on the door and NO AVAILABILITY??? Can’t get a logical answer to this! No one seems to know what the reason for this issue is. Sold out Is different from no more being made! What’s up?

Asked 5 years ago by Melskers.

• A:Answer I’ve been looking also and can’t get a straight answer. Why can I go get the same thing in stainless steel today but I can’t even order it in white???

  Answered 5 years ago by Wednesday27

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs installation and delivery included in price?

Asked 5 years ago by johnny.

• A:Answer Hello johnny. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the fingerprint free.

Asked 5 years ago by Judy.

• A:Answer Hello Judy, no, this model is not fingerprint free.

  Answered 5 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will the fridge be available again.?

Asked 5 years ago by Buyernk.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the produce preserver on this model require any filter replacements or maintenance? I recently purchased this fridge, but can’t find any info about this in the manual. Also where is it located? Thank you

Asked 5 years ago by Moe.

• A:Answer Congrats on the purchase of your new kitchen aid The filter inside the refrigerator is in the top right corner and has a small push here lever. Hope this helps!

  Answered 5 years ago by EspyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this model come in a counter-deep version?

Asked 6 years ago by Sbsuzyq.

• A:Answer Sbsuzyq, the model dose not come in a counter top version.

  Answered 6 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat color is the interior of this fridge? Do they make a freestanding platinum interior finish one that does NOT have an exterior water dispenser? There are not even photos of the inside

Asked 6 years ago by Carrie7.

• A:Answer Carrie7, the interior finish of this Refrigerator is White Glossy. Unfortunately, we do not have a Platinum Interior model without an exterior dispenser.

  Answered 6 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the stainless steel color fingerprint resistant? Does it show fingerprints? How easy is it to clean off fingerprints?

Asked 6 years ago by Lori.

• A:Answer Lori, this model is not fingerprint resistant.

  Answered 6 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you get a refrigerator:freezer without an ice maker and water dispenser.... similar to the Kitchen Aid Platinum?

Asked 6 years ago by YaYa.

• A:Answer Yes u can at best buy

  Answered 6 years ago by IllyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionthe light in the freezer went out.. is it probably a bulb or a switch?

Asked 6 years ago by ITosk.

• A:Answer A bulb easy fix

  Answered 6 years ago by TurboDeathKitty22

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan the red caps on the handles be replaced with silver?

Asked 6 years ago by iceprincess17.

• A:Answer No I think that's there color

  Answered 6 years ago by TurboDeathKitty22

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs This unit frost free?

Asked 8 years ago by Tom.

• A:Answer Tom, this Refrigerator has an automatic defrost.

  Answered 7 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the stainless steel fingerprint resistant?

Asked 8 years ago by JB.

• A:Answer Hi JB, it does not appear that this model has the fingerprint resistant feature.

  Answered 7 years ago by KitchenAidTeam

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI like the Black Stainless steel but I've seen with some other brands the finish easily flakes off, I was told by a store employee that kitchen aids black stainless steel is more durable and not a finish. Can you go into more detail about the finish?

Asked 8 years ago by Anonymous.