A:AnswerHi Shell, If you are having a issue with the appliance not working properly we would recommend to contact KitchenAid Customer service for further assistance. We hope this helps.
A:AnswerHi Jack, we would recommend for all of the specifications for this Refrigerator to visit https://content.syndigo.com/asset/7384058e-2d11-41cb-84a8-200afe5b4c1e/original.pdf. Thank you for your question!
A:AnswerHello Sally, I do apologize that you are having this issue with the unit. If it is still happening we would recommend to contact KitchenAid customer service. We hope this helps.
A:AnswerHello Jtjones23, The print shield stainless is designed to help resist fingerprints on the appliance. Other than that it is considered real stainless. We hope this helps.
A:AnswerHi Teri, yes ,the dispenser can be disabled for easy cleaning or to avoid unintentional dispensing by small children and pets.Press and hold LOCK for 3 seconds to lock the dispenser.Press and hold LOCK for 3 seconds to unlock the dispenser.Please visit https://bit.ly/33FBSKZ for more details.Thank you for your inquiry on our KitchenAid appliances.
A:AnswerSee the remarks of others. Everyone has experienced the same problems with the ice maker and the back wall building up a solid block of ice which negatively affects the cooling of the top two shelves of the unit. I had the same model just replaced under the lemon law. It was three years old and was torture to going through numerous repair cycles and never having the refrigerator run any more than three months at a time before the problems started all over again. The new unit was delivered four weeks ago, so it's too new to tell if these known product problems have been resolved. Anyone buying this product should definitely buy an extended warranty.
A:AnswerHello Erica, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
A:AnswerGeorgia, in order to determine the year of the Refrigerator, the serial number is needed. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!