Questions & Answers

Q: QuestionDoes it fit one or two gallons of milk on the side panel?

Asked 5 years ago by Rose.

• A:Answer It will fit one gallon and one half gallon container in the door bin.

  Answered 5 years ago by Lorimom

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Q: Questionis tis fri fully wrapped in stainless? x 3 panels?

Asked 5 years ago by mm.

• A:Answer The sides are not stainless.

  Answered 5 years ago by Sarah512

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Q: QuestionWhat is the depth measurement with the bottom freezer door fully extended outward ?

Asked 5 years ago by eddiechicago.

• A:Answer The depth is 48 inches with the bottom freezer door fully extended outward.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this a matte or glossy finish?

Asked 6 years ago by Gins.

• A:Answer This is a matte finish.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionOriginal Review was removed - Two techs have been out to check on the fridge. Still has a weird plastic-y smell that permeates the food in fridge and freezer. Washed out with vinegar 2x, still smells bad.

Asked 8 months ago by Smitty.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 8 months ago by KitchenAidTeam

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Q: QuestionDoes the water space allow room to fill a water bottle?

Asked 9 months ago by Ks.

• A:Answer Yes it does. My wife love it because you can set it to dispense a set number of ounces and just set the bottel in there and it will dispense the measured amount. For some of the really tall bottles you would have to lean it, but it's not been a problem.

  Answered 9 months ago by DavidMVerified Purchase

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Q: QuestionI just purchased this fridge and it was installed by Best Buy Team. Whenever I pulled the handle of the freezer drawer, the fridge moved towards me. Is there any way to stop this from happening?

Asked 1 year ago by ASB1.

• A:Answer Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this come in black?.

Asked 1 year ago by Anonymous.

• A:Answer Hello, yes it does. The model number is KRFF507HBL.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionCAN WE GET MORE DETAILS ABOUT THE OPEN BOX AND PICTURES?

Asked 1 year ago by BILL.

• A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionIs this an outdated model? I cannot find it on the KitchenAid website. If so, will it continue to be supported by the manufacturer?

Asked 1 year ago by Shelly.

• A:Answer Hello! Model KRFF507HPS, is no longer being manufactured. You will still receive the manufactures warranty from the date of delivery. Thank you for your inquiry on our KitchenAid appliances.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionThe water dispensed from the door comes out in a trickle. The about of water does not match what is displayed. How to increase water flow.

Asked 1 year ago by Karen.

• A:Answer Hello, we have provided a dispensing guide down below. https://s3.amazonaws.com/sm-backend-production-attachments/dispensing-guide-w11411637-reva.pdf

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes the refrigerator come in white?

Asked 2 years ago by Zelos.

• A:Answer Hello Zelos, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs the front magnetic ?

Asked 2 years ago by Elisa.

• A:Answer Yes, it is.

  Answered 2 years ago by MelanieMVerified Purchase

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Q: QuestionMy refrigerator did not come with an owner's manual. I see I can download a "brochure", but I can I get a copy of the owners manual?

Asked 2 years ago by Tom.

• A:Answer Hello Tom! We are terribly sorry to hear this. Please see the link for the Owner's Manual. bit.ly/3V8GXTN We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionCam I have it in 220 volts?

Asked 3 years ago by Cici.

• A:Answer No , the refrigerator runs on 120v/60h only.

  Answered 3 years ago by RTValiveVerified Purchase

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Q: QuestionDo all the bins come out to clean them?

Asked 3 years ago by Eagle.

• A:Answer Eagle, the drawers and door bins do come out. Please visit https://bit.ly/3Kpq0PD and refer to pages 29-30 for more information.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionDoes this model come in white

Asked 3 years ago by MME.

• A:Answer i dont think so. i only saw stainless and a black one online. the black one was on back order.

  Answered 3 years ago by divaVerified Purchase

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Q: QuestionWhat is the measured distance of the open french door when fully open. I need to maker sure there is return counter clearance if placed hear a corner in my kitchen.

Asked 3 years ago by Maria.

Q: QuestionCan you buy a stainless steel trim kit for this refrigerator, so it has that built in look?

Asked 3 years ago by Roy.

• A:Answer Hello Roy. There is no Trim available for this KitchenAid® Refrigerator.

  Answered 3 years ago by KitchenAidTeam

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