Questions & Answers

Q: QuestionWe are getting a replacement for our KitchenAid because we’ve had some problems. Wondering if this icemaker is improved. We had two icemakers replaced.

Asked 4 years ago by Smokey.

• A:Answer Hello Smokey! We are currently no showing any recalls or quality issues with this model to date. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionStandard or counter depth..need Standard for our order

Asked 4 years ago by Anonymous.

• A:Answer This KitchenAid® Refrigerator is standard depth. Thank you for your interest in our KitchenAid Appliances!

  Answered 4 years ago by KitchenAidTeam

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Q: Questionwhen is this refrigerator going into production again....white 27cf french door model

Asked 4 years ago by betty.

Q: QuestionWhat color are the handles in the white color option?

Asked 4 years ago by asdfghjkl.

• A:Answer Hi asdfghjkl, then handles are stainless steel on model KRFF507HWH.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is the grade of stainless on the front door? 304, 430 or something else?

Asked 4 years ago by SLS1953.

• A:Answer It will still rust

  Answered 2 years ago by AliciaM

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Q: QuestionHello! I was wondering where the wine bottle goes as it has option to cool it? Is it capable of storing multiple and various sizes? Thank you.

Asked 5 years ago by Kitchenaid1234.

• A:Answer Ktchenaid1234, there is not a specific location that we recommend placing wine bottles on model KRFF507HPS. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionIs this fridge counter depth?

Asked 5 years ago by Barb.

• A:Answer Hi Barb, This model is not a counter-depth model. It is considered a Standard depth. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat is the height and width

Asked 5 years ago by Anonymous.

• A:Answer Hi, This units height is 70 1/8" and width is 35 11/16". We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionCan the freezer thermostat be set as high as 37 degrees? Hown high can it be set?

Asked 5 years ago by MikeB.

• A:Answer MikeB, the temperature range is -5/+5 for freezer 33/45 for refrigerator. We hope this helps!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionI just moved into a house without instructions for the 27 ft.³ refrigerator. I emptied out the ice tray and put it back empty. Now it is not making ice. Can someone help me?

Asked 5 years ago by Sharon.

• A:Answer Sharon, we have provided a link below of the Use and Care Guide. We hope this helps! https://bit.ly/3sBd297

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes refrigerator alarm when temperature inside is warmer than setting.

Asked 5 years ago by Taz.

• A:Answer Hi Taz. The power outage indicator lets you know if the power supply to the refrigerator has been cut off and the freezer temperature has risen to 18°F (-8°C) or higher.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat is the dimensions of this refrigerator?

Asked 5 years ago by Victory.

• A:Answer Hi Victory, The dimensions for this unit is Depth 36 5/8", Height 69 7/8" and Width 35 11/16". We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: Questioni want to know features of this

Asked 5 years ago by frig.

• A:Answer If you check Best Buys website for the refrigerator it gives you the features for it.

  Answered 5 years ago by DaveMVerified Purchase

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Q: QuestionHow far can I pull out the wide "pull out tray" above the crisper?

Asked 5 years ago by Bob.

• A:Answer Hi Bob The tray can be fully pulled out the full length of the unit with the doors opened fully. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionThere is ice building up in the freezer bottom. Also snow on the back of the freezer. How do you remove the trays to remove the ice and snow

Asked 5 years ago by Shell.

• A:Answer Hi Shell, If you are having a issue with the appliance not working properly we would recommend to contact KitchenAid Customer service for further assistance. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionHow wide do the doors need to open in order for the drawers to slide out?

Asked 5 years ago by Jack.

• A:Answer Hi Jack, we would recommend for all of the specifications for this Refrigerator to visit https://content.syndigo.com/asset/7384058e-2d11-41cb-84a8-200afe5b4c1e/original.pdf. Thank you for your question!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionHello, the KitchenAid refrigerator I am looking at is on sale for around $3,000, but there is no “regular price” shiwn. How much is the regular price

Asked 5 years ago by cs8008.

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionHello, the unit I am look into is on sale. Does this “cheaper” refrigerator still possess the same KitchenAid quality in the internal parts as the more “expensive” models?

Asked 5 years ago by cs8008.

Q: QuestionIs this fridge considered panel ready? Want to match existing kitchen cabinets.

Asked 5 years ago by Michael.

• A:Answer Hi Michael, This model is not a panel ready model. We hope this helps.

  Answered 5 years ago by KitchenAidTeam

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