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KitchenAid - 27 Cu. Ft. French Door Refrigerator with External Water and Ice Dispenser - Black Stainless Steel

Model:: KRFF577KBS; |
SKU:: 6534862

User rating, 4.3 out of 5 stars with 476 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 48 questions

QuestionThe opening for our fridge is 36" wide and this fridge is 35 15/16" wide. Is it going to fit ok?
Asked 2 years ago by Sadie.
- Answer Hello Sadie, To ensure proper ventilation for your refrigerator, allow for a 1/2" (1.25 cm) of space on each side and at the top. Allow for a 1" (2.54 cm) space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 33/4" (9.5 cm) minimum space between the refrigerator and wall to allow the door to swing open. Thank you for your inquiry on our KitchenAid appliances.
  Answered 2 years ago by KitchenAidTeam
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QuestionI have moisture at the bottom of my doors on top of the freezer drawer. Is this normal ?
Asked 2 years ago by Dave.
- Answer I am having the exact same problem. There seems to be moisture between the freezer door and the gasket not the gasket and fridge. I have an appointment with ASI on Friday to diagnose the issue. I called Geek Squad and they replaced the fridge and the new one is doing it too. Let me know what KitchenAid does
  Answered 2 years ago by Jacobo
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QuestionWhat country is this refrigerator made? Is this magnetic stainless steel?
Asked 2 years ago by Sparkey.
- Answer Hi, cooking. This Refrigerator is manufactured in the United States and fingerprint-resistant stainless steel is magnetic. We hope this helps.
  Answered 2 years ago by KitchenAidTeam
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Questionyou list height dimension without hinge at 70 inches, yet Kitchenaide website and 2 others ( home depot and another list) as just over 68.5 inches, what is the truth? Fairly important and concerning you are not more precise and accurate.
Asked 1 year ago by john.
- Answer Height without hinge is 68 5/16 per my measurement just now 3-9-2024.
  Answered 1 year ago by JamesB
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QuestionHello, anyone else having issues with the Freezer Gasket creating condensation between the Freezer Door and Gasket not the Gasket and refrigerator? Geek Squad couldnt fix it, had it exchanged, new Fridge Doing it again. Waiting on KA tec to diagnose.
Asked 2 years ago by 13896712865.
- Answer Mine is doing this. I’ve only had it 2 weeks. One of the weeks we’ve been away.
  Answered 2 years ago by SherriM
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QuestionWhy is KRFF577KPS $1500 more than KRFF507HPS? I don’t see anything different in the specs. Second question—does KitchenAid require a water filter change every six months like GE. I’ve read that GE water stops working without a new filter…true?
Asked 2 years ago by Moman17.
- Answer The KR577KPS does NOT have ice in freezer area. It is sadly in the refrigerator just like the 507 model. See pictures.
  Answered 2 years ago by Tara
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QuestionWhen getting the appliance delivered and set up will they take the doors off to fit the fridge through the doors in your home?
Asked 7 months ago by LaurCall.
- Answer The doors were not removed. Door handles were installed after refrigerator was in place
  Answered 7 months ago by Montanez
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QuestionI plan to use the external reverse osmosis water filter and bypass the water filter inside the refrigerator. Does it work without the water filter? If not, where can I find the water bypass cap? I can only find type 4 bypass cap, this is a type 2.
Asked 1 year ago by Oboye.
- Answer Hello Oboye! Yes, you can remove the water filter if you are using an external reverse osmosis. Thank you for your inquiry on our KitchenAid appliances.
  Answered 1 year ago by KitchenAidTeam
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QuestionHow wide does the area need to be for the install? I have 28 inch and 31 inch entry areas into my kitchen. The area for the refrigerator fits but I am concerned about getting it into the kitchen. I understand the doors can be removed.
Asked 1 year ago by GSmith.
- Answer Hello GSmith, the Depth Excluding Doors(IN,inches) is 29 1/16". The Depth(IN,inches) is 35 15/16. We hope this helps.
  Answered 1 year ago by KitchenAidTeam
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Questionwill the handles be installed after delivery
Asked 2 years ago by tggrasser.
- Answer Yes, they’re installed after the fridge is in your house using an Allen wrench.
  Answered 2 years ago by Anonymous
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QuestionI hope to upsize our fridge cu. ft. capacity to the 27" model. The issue is that the widest door opening to our house is 34". Can the doors be taken off and the freezer door removed to fit it between the door jambs?
Asked 2 years ago by Gustaf.
- Answer Both. They did this to get it into our kitchen. No problem
  Answered 2 years ago by Easyone
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QuestionDoes this unit have dual ice makers?
Asked 2 years ago by Dude.
- Answer Hello. Unfortunately, no. The ice maker is only located inside the Refrigerator door.
  Answered 2 years ago by KitchenAidTeam
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QuestionI have this refrigerator and my food keeps freezing. I've made sure nothing is blocking the vents. Help!
Asked 2 months ago by Cassie.
- Answer Hello! We are sorry to hear about your concern with your Refrigerator. Please see the link for some troubleshooting for this concern. https://shorturl.at/GzloI If this does not resolve your concern, we would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
  Answered 2 months ago by KitchenAidTeam
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QuestionThe little tray under the ice and water dispenser is rusting. How can I order a replacement?
Asked 2 months ago by PineappleGal.
- Answer Get part number from factory and buy online
  Answered 2 months ago by Jennifer
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QuestionIs the kitchen aid energy stsr
Asked 3 months ago by Wash4.
- Answer Hello, model KRFF577KBS is Energy Star® Qualified. Thank you for your inquiry about our KitchenAid appliances.
  Answered 3 months ago by KitchenAidTeam
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QuestionHow can I turn the icemaker off when not hooked up to water
Asked 5 months ago by Vicky.
- Answer Can you tell me where the swutch is i can not find it
  Answered 5 months ago by Anonymous
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QuestionDoes this fridge have an option for cubed or crushed ice from the external ice/water dispenser?
Asked 10 months ago by Scott.
- Answer Hello, model KRFF577KPS, KitchenAid® Refrigerator has the option of both crushed and cubed ice. Thank you for your inquiry on our KitchenAid appliances.
  Answered 10 months ago by KitchenAidTeam
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Questionwill the refrigerator door automatically close or do you have to nudge it closed?
Asked 1 year ago by erh.
- Answer The left door must be pushed closed or aggressively shoved to carry through the door seal interlock mechanism. Or always close the left door first then the right. Then, if the door stays open by accident, the alarm is too quiet to hear and stops quickly. We have awoke to melted ice on the floor several times.
  Answered 2 months ago by ThereseR
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QuestionMy main shelf that extends all the way across and has two vegetable drawers attached underneath has a stain under the glass shelving in the front. It smells like fish. I do not know how to remove that shelf. I s it removable and how can I get it out of
Asked 1 year ago by Anonymous.
- Answer Hello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
  Answered 1 year ago by KitchenAidTeam
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Questionwhere is the serial number located on the refrigerator
Asked 1 year ago by Anonymous.
- Answer Hello, Please check the following locations for the model and serial numbers: 1. Top left side of the food compartment 2. Top front of the food compartment 3. Food liner (upper right side of the crisper pan). Thank you for your inquiry on our KitchenAid appliances.
  Answered 1 year ago by KitchenAidTeam
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Showing 1-20 of 48 questions

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