A:AnswerBoth ovens can function at the same time, but only the bottom oven has the convection feature ... the bottom oven can either be a regular oven or a convection.
A:AnswerThat seems too long! My lower oven took just about 8 mins to reach 400 on bake mode & about 6 mins on convection mode. Call KitchenAid service dept.
A:AnswerCrazy enough, if you reach your hand behind the top, behind the controls, you will feel a metal plate that you can slide up to read the serial number. I couldn’t find it either & had to call. Sorry, I’m not home or I would send you a pic.
A:AnswerHello SarahMM! The burners are Center Rear Element-Burner Power 100W, Size 6", Left Front Element-Burner Power 2700W/1950W/1050W Size 12"/9"/6", Left Rear Element-Burner Power 700W Size 6", Right Front Element-Burner Power 3200W Size 10", Right Rear Element-Burner Power 1200W Size 6".
A:AnswerHi Bzanne! Yes, the Cooktop On indicator light is located on the console panel. When any control knob on the console panel is turned on, the Cooktop On indicator light will glow. We hope this helps!
A:AnswerHello Arizona. We show that model KFED500ESS is still an active model. Our teams continue to focus on factors within our control. But there are also several factors outside our control that can impact availability. We certainly understand the frustration this has caused and are working diligently to produce more units for consumers like yourself.
A:AnswerHi Cece, this is normal for both oven lights to come on when one door is opened. This is how the appliance is designed to work. We hope this helps.
