Questions & Answers

Q: QuestionUpon delivery of a new stove will you remove for disposal the old same size stove?

Asked 3 years ago by gruninger.

• A:Answer There’s a charge for taking the old appliance. I paid for the delivery & set up of new appliance. I paid for the old appliance to be taken.

  Answered 3 years ago by JeBearVerified Purchase

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Q: QuestionDoes it have the ability to get the air fryer upgrad?

Asked 3 years ago by AirFryer.

• A:Answer Hello AirFryer! No, we do not have the ability to change the features in the model. We do apologize.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionAny clearance behind/under stove for an outlet on floor that sticks out 4 inches from wall and 2 inches high?

Asked 3 years ago by Thanks.

• A:Answer No

  Answered 3 years ago by BoatgirlVerified Purchase

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Q: QuestionDoes model number KFDD500ESS KitchenAid range have the print shield finish?

Asked 3 years ago by BeachGirl.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello BeachGirl! No, this model is not print shield. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWhat colors are available?

Asked 3 years ago by Anonymous.

• A:Answer Depends on what’s in stock in the store. I got stainless steel.

  Answered 3 years ago by JeBearVerified Purchase

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Q: QuestionI need to replace the whole top of stove only one burner is working ok.please direct me where to fix it. Or replace it.

Asked 4 years ago by Memi.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer Hello Memi! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid at 800-422-1230. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionSurface Light does not work. How do I replace lights?

Asked 4 years ago by Bob.

• A:Answer There is no surface light on mine. Only oven light & the light from the microwave we have above.

  Answered 4 years ago by AnitaLVerified Purchase

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Q: QuestionDoes the oven have an internal thermometer probe to cook roasts etc?

Asked 4 years ago by Renee.

• A:Answer No. Wish it did.

  Answered 4 years ago by AnitaLVerified Purchase

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Q: QuestionDoes the bottom oven have a thermometer probe you can use for roasts etc.?

Asked 4 years ago by Renee.

• A:Answer Hi Renee, This model does not have a probe that can be used. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs this model induction cook top or standard electric? If not induction is there a double oven with induction available?

Asked 4 years ago by Iceman.

• A:Answer Hi Iceman, unfortunately, this does not have the induction feature.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow do you increase or decrease the oven tempature once the oven is already cooking?

Asked 4 years ago by Emkemg.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Dual Fuel Convection Range - Stainless Steel

• A:Answer First, If you haven't already bought the oven, DON'T. See reviews about chipping and flaking enamel.. But, to increase the temp, enter the new temp, then Start for Upper/Lower

  Answered 4 years ago by dadiam

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Q: QuestionDoes it have air fry?

Asked 5 years ago by r111angel.

This question was asked about the related product: KitchenAid - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black Stainless Steel

• A:Answer Hi r111angel, this modes does not have a Air Fry option. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionDoes this oven come with a temp probe? When we both our house this oven was in the kitchen and a meat probe in drawer next to it and not sure if they work together.

Asked 5 years ago by Meatcooker.

• A:Answer Hello Meatcooker, this Range does not come with a probe. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat is the max temp of this oven?

Asked 5 years ago by Flrockmom.

• A:Answer Hello Flrockmom, the maximum temperature is 500 degrees. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionI have purchased a KitchenAid range model #KFEDD500EBS, which will not be available until October 8. I see that it has a black cooktop. Is it possible to get the cooktop in white for this range?

Asked 5 years ago by genell.

• A:Answer genell, this Range only comes with a black cooktop.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat is the height from the bottom to the range top not to the top of the instrument panel?

Asked 5 years ago by abbie.

• A:Answer The height is 35 3/4 inches with the leveling legs all the way in.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat are the dimensions of the bottom oven and what are the dimensions of the racks?

Asked 5 years ago by Jeri.

• A:Answer I measured my lower oven the inside dimensions. The lower wire rack is 16” deep & 24.5” wide & walls same measurements.

  Answered 4 years ago by JeBearVerified Purchase

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Q: QuestionWhat are the dimensions of the lower oven and what are the dimensions of the racks on the lower oven?

Asked 5 years ago by Jeri.

• A:Answer I measured my lower oven the inside dimensions. The lower wire rack is 16” deep & 24.5” wide & walls same measurements

  Answered 4 years ago by JeBearVerified Purchase

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Q: QuestionWhat are the dimensions of the inside of the main oven and what are the dimensions of the racks

Asked 5 years ago by Jeri.

• A:Answer Jeriberrie, the lower Oven is 25 inches in width, 16 inches in height, and 18 3/4 inches in depth.

  Answered 5 years ago by KitchenAidTeam

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