Questions & Answers

Q: QuestionCan this sound bar be hooked up through a receiever

Asked 4 years ago by Anonymous.

• A:Answer No, it cannot. The Cinema 400 is designed to be a full unit, and you cannot connect them to your receiver to add surround speakers.

  Answered 4 years ago by Klipsch Product Expert

  
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Q: QuestionCan I add The same optional wireless speakers the cinema 600 can Have added on to. I noticed the cinema 600 u can add a pair Wireless surround speakers to it. I swear I read the 400 version u could too. But see conflicting stuff now.

Asked 3 years ago by Twan.

• A:Answer The Cinema 400 sound bar will not be compatible with the Surround 3 speakers. There are no wireless surround speakers that can be paired to this model. We apologize for the inconvenience of this!

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionCan you purchase an upgrade to the wireless subwoofer?

Asked 2 years ago by NickP.

• A:Answer The Cinema 400 features a RCA subwoofer output to connect an additional subwoofer. We suggest considering a 10" subwoofer for an upgrade!

  Answered 2 years ago by Klipsch Product Expert

  
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Q: QuestionWhat version of Bluetooth is this running?

Asked 4 years ago by Johnram98.

• A:Answer The Klipsch Cinema 400 will comes standard with Bluetooth 5.0 technology.

  Answered 4 years ago by KlipschSupport

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Q: QuestionWhat is the weight of ONLY the soundbar, not the total system?

Asked 3 weeks ago by JayDiddy.

Q: QuestionCan the subwoofer from the cinema 400 be paired with other Bluetooth electronics If not using the soundbar?

Asked 1 year ago by Max.

Q: QuestionCan the sub be used with an AV receiver?

Asked 2 years ago by RPB.

• A:Answer The Cinema 400 subwoofer does not have a Line Input to connect to an AV receiver. This subwoofer will only wirelessly pair with a Cinema 400 sound bar.

  Answered 1 year ago by Klipsch Product Expert

  
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Q: QuestionWhile using bluetooth to play music from my iPhone, the sound cuts in and out. Doesn't matter how close I am. No issues using a different portable speaker, so its not my phone or atmospheric interference. Any suggestions?

Asked 2 years ago by Brian.

• A:Answer Please attempt a factory reset of the sound bar - Hold down the [Power] and [Source] buttons simultaneously for 10 seconds. This will reset the Bluetooth history on the bar. Then proceed to pair the sound bar back to your iPhone to see if the issue is resolved.

  Answered 2 years ago by Klipsch Product Expert

  
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Q: QuestionI bought a Klipsch Cinema 400 soundbar and there is no power light and I can no longer turn it on. The subwoofer has the Bluetooth light to indicate that is powered. I held down the power button, tried a factory reset but didn't work. Help.

Asked 2 years ago by Bryan.

• A:Answer If you have not done so already, please try taking the sound bar to a wall outlet directly instead of a power strip. If the issue is still present, please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat" - https://bit.ly/klipschsupport

  Answered 2 years ago by Klipsch Product Expert

  
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Q: QuestionCan I get replacement remote for the cinema 400 and also screws and hangers for wall hanging

Asked 2 years ago by Bill.

• A:Answer I would suppose you could get a replacement remote directly from Klipsch. The wall mount hardware comes with it.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is the length of the sound bar?

Asked 2 years ago by JosephB.

• A:Answer hi it's about 38 inches long

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this soundbar support Dolby Atmos?

Asked 3 years ago by reCLINE.

• A:Answer The Cinema 400 is a 2 channel (left and right) sound bar with a "built-in Dolby Audio® Decoder." While it will decode Dolby formats, since it is a 2.1 sound bar, you will not receive true Dolby Atmos sound reproduction.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionCan you please tell me the weight of just the bar?

Asked 3 years ago by JJ.

• A:Answer The Cinema 400 sound bar will be approximately 7 pounds.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionHow do I set the sound bar so it does not turn off automatically after a period of inactivity?

Asked 3 years ago by Craigjb1.

• A:Answer There is no way to disable the standby function on the Cinema 400 sound bar. We apologize for the inconvenience of this.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionI’d like to use this with my Hitachi CP-AW2519N projector. Is this compatible with a unit using a RCA cable or RCA cable adaptor?

Asked 3 years ago by jplight.

• A:Answer You may consider using a 3.5mm - RCA adapter to connect the projector to the Cinema 400 sound bar.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionDoes this ubite support bluetooth? Say playing music through a phone or other device?

Asked 3 years ago by Ckobza.

• A:Answer This system does support Bluetooth. You can pair your smartphone or other Bluetooth capable device to stream music to the bar.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionMy tv and klipsh cinema 400 sound bar are cranked to 100 and I can barely hear it, would any one know a solution for this?

Asked 3 years ago by Greg.

Q: QuestionI have an older (plasma) TV with "regular" HDMI outputs, not ARC. Can I still use this soundbar?

Asked 3 years ago by CeeLee.

• A:Answer Yes! We recommend using a Digital Optical connection from the bar to your TV.

  Answered 3 years ago by Klipsch Product Expert

  
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Q: QuestionWhat the distance away from sound bar I can put subwoofer ? Other side of room , 12 to 16 Ft away from tv ??

Asked 3 years ago by Wolff.

• A:Answer FOR MY EXPERIECE MOST SUBWOOFER SHOULD BE 3 TO 4 FT AWAY BUT BEING CORDLESS MAY NOT MAKE A DIFFERENT( THE CLOSER THE BETTER )

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