Questions & Answers
- Model:
- 401-01171-B301
- |
- SKU:
- 6588667
Highly rated by customers for: Ride Quality, Range, Portability
$1,099.00Your price for this item is $1,099.00
Comp. Value: $1,199.00
The comparable value price is $1,199.00
Page Showing 1-10 of 10 questions
Q: QuestionDoes the eBike have a suspension system?
- A:Answer This eBike does not have a suspension system.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum weight capacity of the eBike?
- A:Answer The maximum weight capacity of this eBike is 275 pounds.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the weight of the eBike?
- A:Answer The product weight of the eBike is 50 pounds.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat are the dimensions of the eBike?
- A:Answer The Lectric eBike is 64 inches long, 25 inches wide, and 41.5 inches high.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat country is this bike made in?
Asked by Chick.
- A:Answer Hey there! As with 95% of the bicycle industry, we source parts from a variety of Asian countries to get the best parts at the best prices. A couple of examples of this include the LG battery cells which come from South Korea and the Shimano drivetrain which comes from Japan. All of these parts are sent to our assembly facility in China before being inspected and sent to us in the USA. Let us know if you have any other questions.
Answered by Lectric eBikes Support
Q: QuestionWhat if my bike gets stolen?
Asked by Anonymous.
- A:Answer Hello there! We definitely hope you never have to deal with a stolen ebike - it's not something we want any of our riders to experience. If it does happen, please note that stolen ebikes aren’t covered under warranty. That said, we do offer a $100 discount on a new ebike with a copy of a police report and proof of your original purchase through Best Buy. Let us know if you have any other questions!
Answered by Lectric eBikes Support

Q: QuestionDoes purchasing through Bestbuy qualify for Lectric direct warranty and customer service, or does any service or warranty claim have to go through Bestbuy?
Asked by warranty.
- A:Answer Hello! Customers who buy their XP through Best Buy still receive a 1-year warranty with their ebikes and can contact our Tech Team here at Lectric eBikes for assistance. For Customer Service Support, please reach out to Best Buy directly. We hope this information is helpful!
Answered by Lectric eBikes Support

Q: Questionwhat is your return policy on e-bikes? ?
Asked by PBE.
- A:Answer Hello there. Best Buy would be the responsible party for returns so we suggest contacting them directly for any questions regarding their return policy. Thank you.
Answered by Lectric eBikes Support

Q: QuestionDoes this order include the 5 free bonus add ons like the electric bike web page offers for this specific model ?? Can you please note that on the sales page so I can order from Best buy. Thanks
Asked by Anonymous.
- A:Answer Hello, The sale you are referring to is not available through Best Buy. We do apologize for any inconvenience.
Answered by Lectric eBikes Support

Q: QuestionCan I add an extra battery Can I peddle without the electric part
Asked by Anonymous.
- A:Answer Hello, This eBike does not come with an additional battery terminal, but many customers find it convenient to carry an extra battery in a backpack and swap them out as needed. You can also pedal the bike like a standard bike without using the electrical parts.
Answered by Lectric eBikes Support

Page 1, Showing 1-10 of 10 questions
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