Questions & Answers

Q: QuestionHow many USB ports does this gaming handheld have?

• A:Answer This gaming handheld has two USB ports.

Q: QuestionDoes this gaming handheld have a touch screen?

• A:Answer Yes, this gaming handheld does have a touch screen.

Q: QuestionWhat type of memory card is compatible with this device?

• A:Answer This device is compatible with microSD memory cards.

Q: QuestionCan I connect wired gear to this gaming device?

• A:Answer Yes, you can connect wired gear using the 3.5mm jack.

Q: QuestionDoes this device have integrated speakers?

• A:Answer Yes, this device has two 2W integrated speakers.

Q: QuestionIs an AC adapter included with this device?

• A:Answer Yes, an AC adapter is included with this device.

Q: QuestionIs the RAM size an error in the Best Buy listing, or does this premium handheld really only have 16GB RAM?

Asked 8 months ago by ChemicalBurrito.

• A:Answer There's two different versions of The Legion Go 2. The 16GB vRam which has the Ryzen z2 minus the EXTREME, Which is Priced at $1,099.99 The 32GB vram offers the Ryzen Z2 EXTREME CHIP, which is priced at $1,349.99(1TB Storage). A THIRD OPTION.. another version not yet available for purchase, is also, a 32GB Vram which has the Ryzen Z2 EXTREME which is priced at $1,479.99 (2TB Storage).

  Answered 6 months ago by Isales

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Q: QuestionWill you consider releasing an official Steam OS version like you did before?

Asked 6 months ago by Juan.

• A:Answer I heard Lenovo is releasing a steam OS version in January

  Answered 4 months ago by MatthewLVerified Purchase

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Q: QuestionHow soon would the 32 gb windows version be back in stock? Otherwise, is the 16gb RAM upgradable?

Asked 6 months ago by NikP.

• A:Answer Stalk the page as much as you can & no the 16gb ram is not upgradable

  Answered 4 months ago by SirOttolerVerified Purchase

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Q: QuestionWill pre orders open for this as well? If yes, when? Thanks!

Asked 6 months ago by AlbertoA.

• A:Answer Hey Beto, Thank you for your inquiry and interest in our products. Unfortunately, pre-orders for the Legion Go 2 are likely to not resume after being available last week and the Go 2's release only a couple days away. We recommend looking for your fulfillment options come October 31st to secure your Legion Go 2. Please feel free to reach out to us with any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionHelp me out I have a steam deck lcd and want something more powerful a lot of the games I want to play aren't verified and can't run so I use my ps portal and do remote play I have the Xbox rog ally X pre ordered but been thinking about getting this

Asked 7 months ago by Mike.

• A:Answer Hey Mike, We understand your predicament, and we'd like to help by sharing some benefits of the Legion Go 2. To start, out of the devices you've listed, we believe that (depending on your desired configuration) the Legion Go 2 offers the ultimate experience for elite PC handheld gaming. With its immersive 8.8" 144Hz OLED display, improved ColdFront thermal system, and highly versatile/customizable experience, it's in a league of its own. Also, the Legion Go 2 is considered by Xbox to be a handheld that's, "...built with the power and performance to provide the best Xbox on handhelds gaming experience." Please feel free to reach out to us with any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionWill the Legion Go 2 come with the Xbox UI also?

Asked 7 months ago by ColdWar.

• A:Answer Hi there, The Legion Go 2 will enable Xbox on handheld gaming experiences. Please visit this Xbox webpage tied to the following web address to learn more: https://www.xbox.com/en-US/xbox-on-handhelds (to note, only the Legion Go S, Windows is listed on the site, but this is most likely due to the Go 2 not releasing yet). Please feel free to reach out to us with any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this unit weigh the same as the Z2 extreme version just curious

Asked 7 months ago by Bjc78.

• A:Answer Hey Bjc1978jr, Both the Legion Go 2 Z2 and Z2 Extreme models' weigh around 2.03 pounds. Please feel free to reach out to us with any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionWill the 32 gig version be available for preorder again before release?

Asked 8 months ago by Bri.

• A:Answer Yes, as of right now, October 24th, the 32GB version is available for pre-order as I have pre- ordered mine just a few days ago after already missing the last two chances, so definitely act now and pre-order yours before its officially gone-again.

  Answered 6 months ago by Isales

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Q: Questionhello i need a power bank suggest me?

Asked 8 months ago by dabididibide.

• A:Answer Hey dabididibide, While we discuss internally on the topic of Legion Go 2 Power Bank options, we cannot currently offer a Lenovo official power bank option. Although, if you decided to consider alternatives, what's most important to consider is that the power bank uses USB-C and supports up to 65W charging output or more. Please feel free to reach out to us with any other questions!

  Answered 8 months ago by Lenovo Product Expert

  
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Q: Questiondoes it ship to Singapore?

Asked 8 months ago by jo.

• A:Answer Hey jo, We appreciate your interest in our products. We recommend directing sales and order fulfillment questions to Best Buy Customer Service, as Best Buy dictates logistics. Please feel free to reach out to us with any other questions!

  Answered 8 months ago by Lenovo Product Expert

  
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