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This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. The maximum RAM this configuration can support is 12GB RAM. There is 4GB of RAM soldered to the motherboard and another 4GB of RAM in the one RAM memory slot within this device. Your certified technician can replace the 4GB of RAM in the memory slot with an 8GB RAM stick. Check with your certified technician for your options.
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