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Questions & Answers

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Page Showing 1-20 of 27 questions
  • QuestionDoes it come with the stylus?

    Asked by Anonymous.

    • Answer Hello, thanks for your question. The Lenovo Flex 5 laptop model # 82HS0008US does not feature an included stylus.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have Bluetooth?

    Asked by Bev.

    • Answer Yes. The Lenovo Flex 5 14 model number 82HS0008US, ships with Bluetooth 5.0 capability.

      Answered by Lenovo Product Expert

  • QuestionIs this laptop both wifi and 4g?

    Asked by jojo.

    • Answer No. The Lenovo Flex 5 14 model number 82HS0008US has built in WiFi only. With a USB adapter, you can also connect to an ethernet cable with this model.

      Answered by Lenovo Product Expert

  • QuestionAre there any stylus compatible with this model?

    Asked by Jro2021.

    • Answer Yes. The Lenovo Flex 5 14 model number 82HS0008US, is compatible with an AES Protocol Active Pen like this one, which is sold separately: https://www.bestbuy.com/site/wacom-bamboo-ink-smart-stylus-for-windows-ink-2nd-generation-gray/6374981.p?skuId=6374981

      Answered by Lenovo Product Expert

  • QuestionCan you upgrade the ram or ssd on this model?

    Asked by Catrina.

    • Answer The Lenovo Flex 5 14 model number 82HS0008US, is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. The 8GB DDR4-3200MHz RAM is soldered to the motherboard an not upgradeable. There is a 128GB M.2 NVMe-2242 solid state hard drive. We recommend you contact your certified technician about your storage upgrade options.

      Answered by Lenovo Product Expert

  • Questiondoes this comd with a pen

    Asked by Anonymous.

    • Answer No. The active/digital pen for this Lenovo Flex 5 14 model number 82HS0008US, is sold separately.

      Answered by Lenovo Product Expert

  • QuestionHi can this laptop use an internet cable?

    Asked by Steezy.

    • Answer Hello Steezy. Thank you for your question. According to the information provided by the manufacturer, this Lenovo IdeaPad Flex 5 14ITL05 touch-screen laptop does not come with a built-in Ethernet port, so it is not possible to connect directly an internet cable, however, you can always check if there is a possibility to use a USB to Ethernet adapter and see if you can connect an internet cable. Thank you for choosing Intel!

      Answered by Intel team

  • Questiondoes this model come in red

    Asked by Anonymous.

    • Answer No. The Lenovo Flex 5 14 2 in 1 Laptop, model number 82HS0008US, is only available in Graphite Gray color.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop support Microsoft Office? Thanks.

    Asked by MicrosoftOffice.

    • Answer The Lenovo Flex 5 14 ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionI have ordered an Lenovo headset...do I just plug it in & it works OR is there something else I have to do???

    Asked by Lorraine.

    • Answer The headset should be Plug and Play. Just follow the Quick Start Guide Instructions that come with the headset for easy installation and use. If you do have any issues, we recommend you contact us here or call Lenovo Tech Support for Accessories at: 866-426-0911.

      Answered by Lenovo Product Expert

  • QuestionWhy do I have difficulty opening Goggle Chrome and Why do I get kicked off Zoom after 10 or 15 minutes? I never had those issues with other computers and I use Zoom on a regular.

    Asked by MinisterG.

    • Answer The Lenovo Flex 5 14 model number 82HS0008US, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionHow do you switch from Windows 10 S mode to regular Windows 10 for free?

    Asked by Jennifer.

    • Answer I went to my settings & typed in “activation” after that it directed me to the microsoft store & then i just clicked on “Windows 10”.

      Answered by Lenovo

  • QuestionDoes this laptop come with the pen? Because on Amazon it comes with the pen and an external hard drive.

    Asked by Kayla.

    • Answer No. The active pen for the Lenovo Flex 5 14 model number 82HS0008US, is sold separately.

      Answered by Lenovo Product Expert

  • QuestionHi. I use Adobe Phothoshop latest edition, Adobe Premier latest edition. Will this laptop be OK for it?

    Asked by Anonymous.

    • Answer That will depend on the requirements and compatibility of the software you are using. The Lenovo Flex 5 14 model number 82HS0008US, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific APPs software publisher's web sites for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • Questionwhat is the weight of this lap top 82HS000SUS

    Asked by Anonymous.

    • Answer Your question is linked to model number 82HS0008US, the Lenovo Flex 5 14. This model weighs 3.30 lbs.

      Answered by Lenovo Product Expert

  • QuestionDoes this have a standard HDMI or is it a micro like the old yoga laptops?

    Asked by Heather.

    • Answer The Lenovo Flex 5 14 model number 82HS0008US, has an HDMI-Out port built in.

      Answered by Lenovo Product Expert

  • QuestionDoes the keyboard light up?

    Asked by Bella123.

    • Answer No. The Lenovo Flex 5 14 model number 82HS0008US, does not have a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionIs this computer good to use for zoom meetings.

    Asked by grannyD.

    • Answer That will depend on the requirements and compatibility of the specific APP you want to use. The Lenovo Flex 5 14 model number 82HS0008US, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. There is also a 720p (HD) webcam with manual Privacy Shutter and Dual Array Microphones. We recommend you check with the specific APPs software publisher's web site, of the APP you will be using, for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionDoes this computer come with Microsoft Applications? Excel or Microsoft Word?

    Asked by Microsoft.

    • Answer There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert