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Page Showing 1-20 of 42 questions
  • QuestionDoes this tower computer have a CD/DVD optical reader/writer? Where is it located? None of the picture show it.

    Asked by PCShopper.

    • Answer Yes. This Lenovo IdeaCentre 5i Desktop computer, model number 90RJ009GUS, has a built in 9.0mm CD/DVD±RW drive. It is located behind the front sliding panel, which will slide to the right to reveal the CD/DVD drive.

      Answered by Lenovo Product Expert

  • QuestionCan this desktop able to run Windows 11? Will the upgrade included?

    Asked by Frank.

    • Answer This Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS, ships with Windows 11 Home, 64-bit Operating System, factory installed.

      Answered by Lenovo Product Expert

  • QuestionCan I add another SSD for storage or do I have to replace what is in there now?

    Asked by Sunny.

    • Answer This Lenovo IdeaCentre 5i Desktop, computer model number 90RJ009GUS, ships with a 512GB M.2 2280 PCIe NVMe solid state hard drive, installed. The maximum storage capacity that this model configuration can support is: Up to two drives, 1x 3.5 inch HDD + 1x M.2 SSD: 3.5 inch HDD up to 2TB and M.2 SSD up to 1TB. We recommend you consult with your certified technician about your storage upgrade options.

      Answered by Lenovo Product Expert

  • QuestionCan I connect dual monitors to this computer, and how could I do that?

    Asked by PizzaMan.

    • Answer Yes. This Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS, ships with 1x VGA and 1x HDMI 2.0 port for video out to external monitors. This IdeaCentre 5i Supports up to 2 independent displays via onboard ports (VGA and HDMI).

      Answered by Lenovo Product Expert

  • Question1. What external speakers would work with this tower? 2. "What's included" indicates a "User Guide". I did not see same in the box. What form is it in?

    Asked by Rich.

    • Answer You can use any 3.5mm compatible-Windows OS compatible, external computer speakers with this Lenovo IdeaCentre 5i Desktop Computer. There is a 3.5mm audio out jack on the back of the computer for connecting compatible external computer speakers. Here is a link to the online copy of the User Guide for this model that can be printed out: https://download.lenovo.com/consumer/desktop_pub/5-14iob6_5-14acn6_ug_en_202104.pdf. If you have questions about your Lenovo IdeaCentre 5i Desktop Computer, we recommend you contact lenovo Tech Support for more information at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionThe USB C will not work with a USB C to HDMI adapter. Will regular USB 3.0 work with an HDMI or display port adapter? Also is the USB-C compatible with thunderbolt devices?

    Asked by evanr23.

    • Answer This Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS, ships with Front Ports - 1x USB-C 3.2 Gen 1 (support data transfer and 5V@3A charging only). This port has no video out capability, nor is this USB-c port Thunderbolt compatible. This model configuration supports direct connection of up to 2 independent displays via onboard ports (VGA and HDMI). You can use a universal USB 3.0 docking station with this desktop computer. Using a docking station with a desktop computer is pretty much the same process as with a laptop, however, you might have other things to consider. For example, considering using it with a desktop may be slightly more permanent, you might want to think about where you're going to place the docking station on your desk.

      Answered by Lenovo Product Expert

  • QuestionWhat are the measurements of the box?

    Asked by Judy.

    • Answer This shipping box dimensions of this Lenovo IdeaCentre 5i Desktop Computer are: 15.55 x 9.45 x 20.87 inches.

      Answered by Lenovo Product Expert

  • QuestionDoes the media card reader accept compact flash cards

    Asked by ClassicFilmFan.

    • Answer This Lenovo IdeaCentre 5i, model number 90RJ009GUS, ships with a 3-in-1 card reader that accepts (SD, SDHC, SDXC).

      Answered by Lenovo Product Expert

  • QuestionOut of the box my optical drive isn't being recognized by the OS. Dose anyone know the brand or specs of the optical drive so I can grab the drivers from the internet?

    Asked by KeziaPurrs.

    • Answer We are sorry to hear that you are having issues with your internal CD/DVD drive within your Lenovo IdeaCentre 5i Desktop Computer. First, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you get a message stating that there are no available driver updates or the issue with your CD/DVD drive continues, you can manually uninstall/reinstall the drivers for the CD/DVD drive, which will also allow the drivers to be updated to the latest versions. Here is a link to information about a direct uninstall/reinstall of the CD/DVD drivers within Windows 11: https://docs.microsoft.com/en-us/windows-hardware/drivers/install/using-device-manager-to-uninstall-devices-and-driver-packages. If the issue continues, we recommend you contact Lenovo Tech Support for additional help. Let the Lenovo Customer Service Specialist know about the software troubleshooting steps you have already taken. Call at: 866-426-0911.

      Answered by Lenovo Product Expert

  • QuestionDoes this computer have a camera for zoom/video calls

    Asked by RDub.

    • Answer No, it's only a tower. If you need a camera, I would suggest purchasing a Logitech C920x for under $100.00. That camera will be a terrific fit with your Lenovo IdeaCentre. Best of luck, Consultant Brian

      Answered by ConsultantBrian

  • QuestionIs this desktop new or open box?

    Asked by rico.

    • Answer Normally, this is a NEW box. If you pick an "open box" tower, that isn't a bad choice either. You do have a 10-day return policy if you are not satisfied with your purchase. I suggest you could either way. Best of luck, Consultant Brian

      Answered by ConsultantBrian

  • QuestionIf the front panel slides to the right to expose the DVD drive, will the panel slide if I have cables plugged in on the right?

    Asked by Polarvortex.

    • Answer No. exposing the DVD drive covers the connection ports on the left.

      Answered by DJLeeJ

  • Questiondoes this computer come with win 11 home or professional?

    Asked by steve.

    • Answer Windows 11 Home.

      Answered by DJLeeJ

  • QuestionHow many hard drive bays?

    Asked by TLG.

  • QuestionCan i upgrade to Windows 11 Pro?

    Asked by VeronicaT.

  • QuestionDoes this have encryption built in? Does it include malware?

    Asked by Bon.

    • Answer No to both questions.

      Answered by ThomasL

  • QuestionCan I use a wireless mouse?

    Asked by Anonymous.

    • Answer Yes, I am using a wireless mouse.

      Answered by BonnieS

  • QuestionHow do you open the dial drive

    Asked by Lenovo.

    • Answer I don't know what the dial drive is. If you mean the CD drive , slisde the panel to the right and it reveals the drive. Just touch it and it opens.

      Answered by Embroiderer

  • QuestionIs this good for gaming or just office work?

    Asked by AyAyRon.

    • Answer It is acceptable for both tasks.

      Answered by Anonymous